My first experience with the Aloft brand wasn't everything that I expected. But that's a good thing. From various reports and reviews, I expected a shiny place with hipsters and staff that catered to them. Instead, I found a bright, clean, new hotel with helpful staff and a warm feel.
Yes, the staff have tattoos and piercings. Yes, weekend evenings find the lobby bar area filled with twenty-somethings playing pool, surfing the web using the free wi-fi on their devices or the complimentary computers scattered around, and outside playing cornhole or smoking around the fire pits. If this bothers you, Aloft probably isn't for you.
None of this bothers me, and I was happily surprised to find the rooms were bigger than I expected from website pictures. It did take a few minutes of playing around with switches and checking cubbyholes and such to get used to where everything was and how to light it, but once I figured it out, I was extremely comfortable. (Tip: one of the switches near the door turns on the over-bed lights, and the switches on the wall next to the bed control each side's light individually. The iron & ironing board are in the cubby near the shower pane at the far side of the room.) There's a nice selection of cable channels, including HD movie channels, and they had a green initiative going where a hang tag could be put on the door to not have housekeeping change the linenes, and in return, you get a $5 credit at the re:fuel snack shop or the xyz lobby bar. This helps offset the (as usual) high price of convenience.
It's no inconvenience to not have a restaurant on premises, as the Rosemont Convention Center is across the street, and has plenty of choices for eating and drinking, including Toby Keith's ..., Hofbrau Haus, My Big Fat Greek Diner, an Irish pub, a comedy club, other psuedo-ethnic choices and a bowling alley called Kings, which I'll review separately - great burgers! ridiculous fishbowl drinks!
Aloft also scored big points for their shuttle service, which not only provides airport transportation but also rides to the Rosemont el station (if you go from there into town, you miss the extra airport charge) and other nearby locations.It runs every half-hour from the airport until 11 or midnight.
Every single employee I ran into was courteous and helpful, the bed was just right, the decor tolerably modern and functional; the rainfall showerhead was wonderful, and my only complaint about the the bathroom would be that the low-flow toilets don't always clean the bowl. That, and that I couldn't take home a serving or two of the shower gel and shampoo!
At a price point I'd expect from a lower-end hotel, and almost everything I want from a luxury hotel, I'll be staying at Aloft again.
- Official Description (provided by the hotel):
- Conveniently located just minutes away from the airport, the Aloft Chicago O'Hare offers all travelers a new experience with a loft inspired design as well as lounge, 24/7 gym, and indoor pool. ... more less
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- Also Known As:
- Aloft Chicago o`Hare Hotel Rosemont
- Aloft Hotel Rosemont