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“Coming Home to America” 5 of 5 stars
Review of Extended Stay America - Chicago - Romeoville - Bollingbrook

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Extended Stay America - Chicago - Romeoville - Bollingbrook
2.5 of 5 Hotel   |   1225 Lakeview Dr, Romeoville, IL 60446   |  
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Ranked #5 of 5 Hotels in Romeoville
Romeoville, Illinois
1 review
“Coming Home to America”
5 of 5 stars Reviewed February 26, 2013

I recently returned to the Chicago area after 4 years in Germany when a brother here had a stroke. I needed somewhere to stay for a few months until I decided what I wanted to do for the long term. The Extended Stay America was a good choice. The facility is well managed and taken care of. The staff have always been very helpful to me when I needed anything. The rooms are clean and comfortable. My 60 day rate is surprisingly low. I would highly recommend it to anyone.

Room Tip: Travelling solo I am completely satisfied with my ground floor studio room. The kitchenette is ver...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-ESA, Manager at Extended Stay America - Chicago - Romeoville - Bollingbrook, responded to this review, March 2, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    4
    2
    2
    1
    8
See reviews for
1
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5
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Romeoville, IL
1 review
4 of 5 stars Reviewed February 16, 2013

My husband and I as well as our 3 year old daughter arrived at the hotel and were very pleased with the service we recived. The desk attendent was very friendly and very helpful with locating shopping and eatery directions. The room is very comfortable and the hotel was quiet. I would definatly recommend this hotel to anyone who is looking for an Extended hotel stay and good prices as well as service.

Room Tip: The hotel is in a good location and theres easy access to a gym and stores.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-ESA, Manager at Extended Stay America - Chicago - Romeoville - Bollingbrook, responded to this review, February 21, 2013
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Chicago - Romeoville - Bollingbrook

Address: 1225 Lakeview Dr, Romeoville, IL 60446
Phone Number:
Location: United States > Illinois > Romeoville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Romeoville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Chicago - Romeoville - Bollingbrook 2.5*
Number of rooms: 101
Reservation Options:
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