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“Shout out for Fernando!” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   7392 Argus Dr., Rockford, IL 61107-5283   |  
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Ranked #18 of 25 Hotels in Rockford
Alexandria, Minnesota
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Shout out for Fernando!”
5 of 5 stars Reviewed October 12, 2012

My husband and I stayed at this CI recently. Fernando was there when we checked in and was very pleasant and helpful. Our overnight stay was just fine. In the morning, we went out to our car and found that we had left our lights on the night before and had a dead battery. Fernando came to our rescue with jumper cables, despite the fact that it was an extremely busy time for him at the front desk. Somehow, he managed to handle all the spinning plates he had going on. We tried to tip him, and he refused, just asking us to pass a good deed on to someone else. He really went above and beyond, was simply fantastic and we wanted to give him a shout out and thank him for helping us on our way!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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78 reviews from our community

Traveler rating
    12
    29
    15
    12
    10
See reviews for
23
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Hudson, WI
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 27, 2012

The Comfort Inn in Rockford was easy to find with restaurants near by. The room was spacious with a large TV and a couch that you could use for reading too. The bathroom was large and had a great shower. The continental breakfast was very good too; several things to choose from. The front desk was very friendly and courteous. We will definitely stay there again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 22, 2012

We stopped here on our way home from Minnesota to Michigan. The temperature was 95 and many families were staying there to visit the near by water park. The hotel was very inexpensive so our expectations weren't too high. We were pleasantly surprised. The staff is extra helpful and very hard working. Annie directed us to the restaurant next door when we asked for directions and it was great. In the morning one woman ran the desk and the breakfast. She was working her tail off. All in all it was a nice experience for one night on the road. We didn't need a lot of amentities as we were just passing through. Almost any kind of food you want is within a half a mile and several restaurants deliver to the hotel. Free parking and free wifi - always a plus!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waupaca, Wisconsin
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 21, 2012

I originally was going to stay at another hotel instead of here, but instead the decided to tell me I couldn't get the room I reserved for the price I got it for. I was so irate! I called Comfort Inn and called weekly to check on it, and it never changed! I was ecstatic! The rooms were very clean, I liked the room, but the bathroom was a little bit tiny - in order to get into the shower you have to close the door, and when your on the toilet the door is right at your knees. The pool was a little bit smaller than one's I've seen. The interior of the hotel is nice, but it could use some re-doing it looks a little bit "old". I was very surprised to go down for breakfast and the hotels manager was doing the front desk and breakfast and it was a sunday - so there was A LOT of people. I felt bad for her trying to keep up with everything! She was a very, very kind lady. I really appreciate her making my stay great! If I'm ever in that area again - I will come back there. :)

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Lawrence, Kansas
Top Contributor
113 reviews 113 reviews
39 hotel reviews
Reviews in 64 cities Reviews in 64 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 16, 2012

I was a little concerned about staying here after reading some of the reviews. The other area hotels were booked so I had to get a room here.
My room was very clean and reasonably up to date. The bathroom was small, but also well maintained and comfortable. The bed was comfortable. Carpets and upholstery appear clean and not worn.
The breakfast was basic but fine. The receptionist was exceptionally friendly and helpful.
On the downside, the room rate was way higher that I would normally expect to pay for this type of hotel room, but suspect the rates went up due to whatever event was going on in town that filled the hotels.
The building looks pretty plain-jane on the outside.

Room Tip: Nothing special, but comfortable.
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  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fruit Heights, Utah
Top Contributor
50 reviews 50 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 14, 2012

I stayed one night at the Rockford Comfort Inn. It sits back from the highway in a strip mall area. A little hard to find. The women at the front desk were pleasant yet there was an edge there. My room was clean and comfortable. The breakfast was good, but not great. Cereal was the no-name brand. So, I had a good stay, but think that next time, I would perhaps consider another property.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Illinois
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 27, 2012

Recently visited the Rockford area and stayed at this Comfort Inn. It is an older place, very small lobby and breakfast area. The lady that checked us in was very friendly and accomodating and made me feel at ease. The room was clean enough and the pool area was decent. The breakfast was good. This is a cheaper hotel, and you can't expect luxury for what you are paying. I don't know if I would choose it again if I were in Rockford, but wouldn't neccessarily advise people to stay away either!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 7392 Argus Dr., Rockford, IL 61107-5283
Phone Number:
Location: United States > Illinois > Rockford
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 25 Hotels in Rockford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 64
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Also Known As:
Comfort Hotel Rockford
Comfort Inn Rockford
Rockford Comfort Inn

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