My elderly mother and I were in Rockford to attend a funeral. My cousin made our reservations, which included breakfast. When we check in they did not know anything about breakfast for the two mornings were were there. Ok, pick your battles and this was not that big a deal to us - McDonalds just a block away. The hotel is clean and everyone was very helpful. There are sleep number beds in the room - one did not work. The sofa was broken down and only comfortable when bed pillows where placed behind our backs. I mentioned these issues when checking out and was told they would fix them.
After a email questionaire was completed, management sent a refund for one night. This was more than expected and a satisfactory resulution.
- Also Known As:
- Radisson Hotel And Conference Center Rockford
- Radisson Rockford
- Rockford Radisson
- Official Description (provided by the hotel):
- The new Radisson Hotel and Conference Center Rockford just completed a tremendous renovation. The hotel is conveniently located off I-90 and East State Street in the center of Upscale Quadrant of the Interstate Hotel campus. ... more less
- Reservation Options:
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