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“Your Basic Clean Room Close to the Interstate” 3 of 5 stars
Review of Red Roof Inn Rockford

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Red Roof Inn Rockford
2.0 of 5 Hotel   |   7434 East State Street, Rockford, IL 61108   |  
Hotel amenities
Ranked #6 of 24 hotels in Rockford
Cleveland, Ohio
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
20 helpful votes 20 helpful votes
“Your Basic Clean Room Close to the Interstate”
3 of 5 stars Reviewed November 19, 2012

It was late and I needed a place to sleep for a few hours. I had no reservations. The Red Roof Inn in Rockford filled my needs. Sure, the rooms were small, the towels were small and the breakfast was minimal. But, the price was also small. It worked for me. Easy to fine from I-90.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, November 21, 2012
Thank you for taking the time to send a review. I appreciate your comments regarding your recent stay at the Rockford Red Roof.

Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Natalie Prignano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Genoa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2012

We stay here on average once a month. Rooms rate a 9/10 for being clean but can tell you a few things about previous stays. 2x reservations made were given a nonsmoking room. They just give an ashtray-then it's no longer non smoking, is it? We have NEVER had a tv that worked well, and the bad thing is if you complain, instead of changing your room, they actually waste your paid room time by coming in to try and fix the tv!!! Went in without reservations once and were told it was booked. Called on the phone--same man, I was sitting in my car watching him--made a reservation and walked in with confirmation number. I know they have to have so many rooms for walk ins, calls, etc., but let me tell you, he was a little more than embarrassed when he realized what I did. For as many times as we've stayed, we've never gotten a discount or comped room...

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, November 4, 2012
Thank you for taking the time to tell us about your experience at the Rockford Red Roof.

At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address your concerns that occurred during your reservation process as well as your stays to prevent any future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 21, 2012

I was looking for something basic while driving through Rockford on a road trip, and this seemed the most decent option for the price. Overall, it wasn't bad but I would not have stayed here more than one night. The staff was okay but not overly friendly. The bed was not in good shape - every time I sat on the bed, I could hear (and feel) the springs bouncing up and down, although I slept well enough in it. I also had to deal with a couple of flies that were camped out in the room when I got there. Other than that, I had no major problems and the price was certainly good.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, October 26, 2012
Thank you for taking the time to complete a review. I appreciate your comments regarding your recent stay at the Rockford Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

I did also want you to know we will be doing a full renovation on this property in January of 2013. So hopefully on your next trip through Rockford you will come enjoy our new Beds etc…
Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Natalie Prignano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malvern, Arkansas
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 14, 2012

First impression was good. Friendly staff, clean, decent bed. Room smelled fine until we turned on the air, then an unpleasant odor started. Left and went to dinner and odor was worse when we returned, smelled like wet, dirtysocks. Should have complained, but not my style. If this happens to you, either switch rooms or leave, it does not improve.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, September 17, 2012
I appreciate your comments regarding your recent stay at the Rockford Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

If you could please email your name that the reservation was under, I will look into that rooms HVAC concerns. I will also take the measue to check additional rooms to make sure we do not have that situation happenning in other rooms.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mineral Point
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 28, 2012

Four of us stayed 8/7/12 and were very pleased with room cleanliness, staff, location and quiet rooms. Two of us stayed in non-smoking king and two of us in smoking superior king. Both had ref/micro. If you're looking for a fancy "free" breakfast this is not for you. The price is good for the quality of the stay. Plenty of great restaurants/shopping all around this hotel. We will definately stay here again next year when we visit the Boone Co. fair in Belvidere!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, August 30, 2012
I appreciate your comments regarding your recent stay at the Rockford Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 16, 2012 via mobile

After having a very bad experience at another hotel, we went to check out the red roof and the staff was awesome! Was worried about the rooms but come to find out it was newly renovated. Felt so at ease at this hotel. The only thing wrong with cleanliness was the smell of the sheets. Thats something I always check and haven't been impressed with at that rate. Over all, Great Hotel!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, August 17, 2012
I appreciate your comments regarding your recent stay at the Rockford Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland Park, New Jersey
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 14, 2012

The hotel was clean and looked like it was kept up, I arrived at night so I didn't get a chance to really look around. I was meet at the front desk by a gentleman named Keith. More places should have employees like him. Very friendly and helpful. The room was clean and neat. The beds however need replacing, and the pillows are rock hard. If your passing through it's a good spot to stay for the price.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, August 17, 2012
Thank you for taking the time to complete a review here on trip advisor. I appreciate your comments regarding your recent stay at the Rockford Red Roof. We hope to be starting to replace all our beds and bedding (including Pillows) in mid-October.
Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Rockford

Address: 7434 East State Street, Rockford, IL 61108
Location: United States > Illinois > Rockford
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Rockford
#3 Business Hotel in Rockford
#7 Family Hotel in Rockford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Rockford 2*
Official Description (provided by the hotel):
The Red Roof Inn Rockford hotel is a wonderful addition to the Rockford, Illinois area! Our hotel is right off I-90 on the east side of Rockford. Enhanced 32” and 37 flat – panel TV with media center for DVD, Free high speed Wi Fi, Free local and long distance calls, freshly brewed coffee in lobby 24 hours and always pet friendly. Attractions: Magic Waters ½ mile; Cherry Vale Mall, St Anthony Hospital and Greater Rockford Airport 17 miles. ... more   less 
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Also Known As:
Red Roof Inn Rockford Hotel Rockford
Rockford Red Roof Inn

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