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“Red roof was a great choice, very hospitable!” 5 of 5 stars
Review of Red Roof Inn Rockford

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Red Roof Inn Rockford
2.0 of 5 Hotel   |   7434 East State Street, Rockford, IL 61108   |  
Hotel amenities
Ranked #6 of 24 Hotels in Rockford
orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Red roof was a great choice, very hospitable!”
5 of 5 stars Reviewed August 16, 2012 via mobile

After having a very bad experience at another hotel, we went to check out the red roof and the staff was awesome! Was worried about the rooms but come to find out it was newly renovated. Felt so at ease at this hotel. The only thing wrong with cleanliness was the smell of the sheets. Thats something I always check and haven't been impressed with at that rate. Over all, Great Hotel!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, August 17, 2012
I appreciate your comments regarding your recent stay at the Rockford Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
    66
    47
    32
    8
    4
See reviews for
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Midland Park, New Jersey
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 14, 2012

The hotel was clean and looked like it was kept up, I arrived at night so I didn't get a chance to really look around. I was meet at the front desk by a gentleman named Keith. More places should have employees like him. Very friendly and helpful. The room was clean and neat. The beds however need replacing, and the pillows are rock hard. If your passing through it's a good spot to stay for the price.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, August 17, 2012
Thank you for taking the time to complete a review here on trip advisor. I appreciate your comments regarding your recent stay at the Rockford Red Roof. We hope to be starting to replace all our beds and bedding (including Pillows) in mid-October.
Thank you again for sharing your experience. We look forward to seeing you in your future travels.
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plainfield
1 review
4 of 5 stars Reviewed August 10, 2012

The hotel was clean and kept up. My car would not start and I went to the front desk. She was useless but I found the maintainence man. He was extremely helpful. We tried jumping my car, he came with tools and he even took me to buy a new battery. You can have peace of mind staying here that if something unexpected happens the maintainence person is very personable and helpful.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review, August 17, 2012
I appreciate your comments regarding your recent stay at the Rockford Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with Richard our Maintenance man. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nisswa MN
Top Contributor
103 reviews 103 reviews
26 hotel reviews
Reviews in 46 cities Reviews in 46 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 28, 2012

The room was fine. I prefer first floor, but did not get my request. Room was clean. My only complaint about this motel is that the areas near the stairs were not clean. This seems to be a common situation at Red Roof Inns. Exterior halls are clean, but the area under the stairs is not. I wish the chain management would encourage local management to deal with this

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mequon, Wisconsin, United States
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 16, 2012

The room would have been OK, except it smelled of smoke and had two small dead bugs in the corner of the bathroom floor. I asked if they had a machine to clear out the smell and they offered spray. I should have requested a different room when I first walked into it.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
j
1 review
3 of 5 stars Reviewed April 15, 2012

rooms were clean & some amenities have been update but the beds are not comfortable Small refrigerators are a much needed upgrade to all rooms.

Room Tip: not facing the road is always quieter
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeville, Minnesota
Top Contributor
339 reviews 339 reviews
56 hotel reviews
Reviews in 102 cities Reviews in 102 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed February 27, 2012

We've stayed here in past and it seems to be going downhill..however for the price & a one night stay it serves the need. My main complaint is that the beds are too hard & the matress has very little give. also, the room was like an oven when we went in,,,they had heat turned way up..I opened door ant it was only 35 out but still took about 15 min. to cool it down. If every room was that way they are wasting a LOT of energy.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockfordredroof, Manager at Red Roof Inn Rockford, responded to this review, March 27, 2012
Thank you for your comments regarding your stay with us at the Red Roof Inn of Rockford.
It is always great to see what our guests are saying about us.

I am sorry the heat was turned too high in your guest room. I will share your comments with our staff to ensure the temperatures are set at the proper level. Yes, this is a waste of energy and is uncomfortable to have to open the door to cool the room down. I appreciate your comments regarding this and it is helpful when working and coaching our staff.

We appreciate your comments and hope that you will again use us when traveling in the Rockford area.

Sincerely,

Steve Marsceau
Manager - Red Roof Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Rockford

Address: 7434 East State Street, Rockford, IL 61108
Location: United States > Illinois > Rockford
Amenities:
Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Rockford
#3 Business Hotel in Rockford
#8 Family Hotel in Rockford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Rockford 2*
Official Description (provided by the hotel):
The Red Roof Inn Rockford hotel is a wonderful addition to the Rockford, Illinois area! Our hotel is right off I-90 on the east side of Rockford. Enhanced 32” and 37 flat – panel TV with media center for DVD, Free high speed Wi Fi, Free local and long distance calls, freshly brewed coffee in lobby 24 hours and always pet friendly. Attractions: Magic Waters ½ mile; Cherry Vale Mall, St Anthony Hospital and Greater Rockford Airport 17 miles. ... more   less 
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Also Known As:
Red Roof Inn Rockford Hotel Rockford
Rockford Red Roof Inn

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