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“Could be much better” 3 of 5 stars
Review of Days Inn Rockford

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Days Inn Rockford
2.0 of 5 Hotel   |   220 S. Lyford Road, Rockford, IL 61108   |  
Hotel amenities
Ranked #16 of 24 hotels in Rockford
VA
Top Contributor
83 reviews 83 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
61 helpful votes 61 helpful votes
“Could be much better”
3 of 5 stars Reviewed July 8, 2013

Reasonably priced but could be much better. Rugs was filthy dirty. White socks were black on bottom from walking on carpet in room. Television was very very fuzzy and snowy, only a few stations could really be watched. Breakfast items were not refilled in a reasonable amount of time. Positives: beds were comfortable and clean. Room beside television and rug were OK.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, July 9, 2013
Thank you for giving us feedback for your stay. We apologize that your carpet in your room wasn’t very clean. We are in the process of setting up a system to make sure every room is shampooed and refreshed.
We are excited to let you know we are upgrading all the televisions in every room. We already have of the hotel done.
The front desk staff takes care of the breakfast and the front desk, so we do apologize if the breakfast was not refreshed quickly enough for you.
We hope to see you again in the future when everything is in place.
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129 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
West Buxton, Maine
Top Contributor
88 reviews 88 reviews
20 hotel reviews
Reviews in 50 cities Reviews in 50 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 22, 2013

My stay started off poorly with the announcement that i'd been booked into a smoking room (which I would never have done). The desk person indicated it was because i'd booked through Travelocity, but i've never had that screw up before. The only available non-smoking room supposedly had a "smell" to it. I'd rather sleep in my car before sleeping in a smoking room, so I took the room with the smell. Which wasn't too bad. Just like lots of funny hotel cleaners smell. The room was fine, with an interesting brick wall that added texture and interest to the room. The room seemed clean, but the bed was very hard. The breakfast was unexciting, but adequate. They could use a little more lighting in the parking lot. I had a nicer rental car, and was a little concerned about it. Inexpensive but decent - despite the issue with the smoking room.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, June 23, 2013
Thanks for staying at the Days Inn Rockford we really appreciate your opinion. I am so sorry that your stay did not start out how you would have liked it to. Unfortunately you booked through a 3rd party and sometimes your reservation is not what you requested. I usually tell all future and present guest’s to make sure they call the hotel after booking through a 3rd party to make sure their reservation is accurate. Thanks for the compliments on the brick wall in the room. We think it adds a cozy feeling to the rooms. We are in the process of updating the beds and furniture in the rooms it will take a little bit of time to get it completed. I know that we do not offer a large variety for breakfast but we have to go by the Days Inn Brand standards this is what they tell us to offer. Again thanks for giving us a review on your stay; we do hope to see you again in the future.
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Colorado Springs, Colorado
1 review
4 of 5 stars Reviewed June 21, 2013

During our one week stay, we were well taken care of, the building was clean and the complimentary breakfast was complete. We especially appreciated the excellent service and welcome that we experienced from Donita, our desk clerk who made us feel right at home, helping beyond the call of duty. She deserves recognition. Location was excellent for connecting travel.

Stayed June 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, June 22, 2013
Thanks for taking the time out to give Days Inn Rockford a review on your stay, we really appreciate the feedback. We will make sure Donita receives the compliments. Hope to see you next time you come our way!
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Walford
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 11, 2013

The room was very outdated but the desk person was pleasant. The vanity was in a horrible spot in front of the door and the bathroom was very small.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, June 13, 2013
Thanks for sharing your valuable feedback. We are actually in the process of acquiring more up to date furnishings. It will take a little bit of time. We hope to see you in the future when the process is complete. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2013

Our experience at the Days Inn was very pleasant. The staff went out of their way to welcome us. They were friendly and professional, especially Donita.

The hotel was clean and the free coffee in the lobby was good.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, May 30, 2013
Days Inn Staff would like to thank you for staying with us. We appreciate your feedback and we look forward to serving you again.
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Additional Information about Days Inn Rockford

Address: 220 S. Lyford Road, Rockford, IL 61108
Location: United States > Illinois > Rockford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #16 of 24 hotels in Rockford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Rockford 2*
Reservation Options:
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Also Known As:
Days Inn Rockford Hotel Rockford
Exel Inn

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