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“Good Stay; Good Service” 4 of 5 stars
Review of Days Inn Rockford

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Days Inn Rockford
2.0 of 5 Hotel   |   220 S. Lyford Road, Rockford, IL 61108   |  
Hotel amenities
Ranked #16 of 24 hotels in Rockford
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
“Good Stay; Good Service”
4 of 5 stars Reviewed March 11, 2013

I was in town for a business trip but needed a budget stay and was able to make a last minute reservation. The front desk rep, Nancy, was very helpful and pleasant (although a couple of disgruntled guests were distracting her). She took care of me and resolved their complaint efficiently. I was not looking for bells and whistles but a clean and effective room and this served the purpose. Nancy even allowed me to view the room before I decided to reserve it. It was a bit pricey from what I was use to but it worked out in the end.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, March 13, 2013
Thanks for giving Days Inn a review on your stay we appreciate it. We will let Nancy know about a job well done. Please come back anytime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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129 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Orlando, Florida
2 reviews
5 of 5 stars Reviewed March 5, 2013

I was born and raised in Rockford. I want you to know the minute I called and spoke to Donita, she was great and helpful. She is the sweestest and so nice and friendly and her smile makes you smile. I had an issue in my room 125 and the heat did not work. She came to my room and moved me to Room 126. She was so pleasant to work with and everytime I called up front for anything..She was so sweet. I will see you on my next visit. Donita is a asset to this company and if she was in Florida. I would Hire her in a minute. Her customer services skills are out of this world. You go Girl.. Keep up the good work. And your Days in is very clean and neat and very friendly quest also. Any questions you call me

Stacy

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, March 7, 2013
Thanks so much for your review, we appreciate it a lot. We always praise our clerk on a job well done. We apologize about your heating issue. Thankfully Donita was there to assist you. Please come back anytime!
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Carrollton, Georgia, United States
1 review
4 of 5 stars Reviewed February 6, 2013

my stay at this days inn was good.it was clean,quiet,and the breakfast was a huge excitement for the kids..they loved the waffles!! i was even pleased... it was just what we needed...thanks to monique who refferd us..

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, February 7, 2013
We appreciate you giving Days Inn a review on your stay. We are happy to have to have you as our guests. Come back anytime we love to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bear Lake
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 6, 2013

Stopped at this days inn last minute on our way to visit family in WIS.
Rooms were clean, Capreshia was awesome! she was more than helpful and just really PLEASANT..great value for the price. nothing fancy but a clean room .they even have a Breakfast that was nice. We would stay here again...

Room Tip: I would stay again.. plain simple clean room
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, February 7, 2013
Thanks for stopping by. We appreciate your review. Please feel free to stay with us anytime you are in town. Our clerks are always praised for a job well done.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 23, 2013 via mobile

I was on my way to visit family, and I stopped in Rockford at the Days Inn. The hotel and my room was very clean. The front desk cler Capreshia was very delightful and helpful. I will definitely stay again.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, January 26, 2013
Thanks for staying at the Days Inn and making us your choice for your rooming needs. We are happy that Capreshia was delightful and helpful, we are looking forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 23, 2013 via mobile

My stay at the Days Inn was very plesant. Usually when I travel I try to prebook my room; however this time I did not but thanks to Capresha I had no problem getting a room on the spot. Capresha was very pleasant and very helpful. Two thumbs up.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review, January 26, 2013
Thanks for taking the time out and giving us your feedback. It is greatly appreciated!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn Rockford

Address: 220 S. Lyford Road, Rockford, IL 61108
Location: United States > Illinois > Rockford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #16 of 24 hotels in Rockford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Rockford 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Wyndham, Expedia, Priceline, Travelocity, Tingo, Hotels.com, BookingOdigeoWL, Venere and Agoda so you can book your Days Inn Rockford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn Rockford Hotel Rockford
Exel Inn

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