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Days Inn Rockford: Traveler Reviews

2.0 of 5
220 S. Lyford Road, Rockford, IL 61108
Hotel amenities
Days Inn Rockford
Ranked #12 of 25 hotels in Rockford
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62 reviews from our community

    Trip type
Traveler rating
    23
    16
    10
    9
    4
Date Rating
Rockford
1 review
4 of 5 stars Reviewed November 4, 2012

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Michaela963 about Days Inn Rockford
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review
November 14, 2012
Thanks for staying with us. The staff here would like to make sure that every guest is headed in the right direction, as far as getting you to your room or anywhere else for that matter. We take pride in knowing that we have a great staff of housekeepers that like to keep the hotel looking great, as if it was their own home with visitors coming over. I am very happy knowing that you will return and will recommend our hotel to others. We appreciate you and your opinions.
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A TripAdvisor Member
2 of 5 stars Reviewed October 30, 2012

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Days Inn

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review
November 16, 2012
Thanks for giving your feedback about your stay with us. I truly am sorry about your experience with the Days Inn. I assure you that we are taking any and all precautions to make sure this doesn’t happen again.
I do not want any of our guests to feel like they are in an uncomfortable atmosphere. The staff has been educated to identify any preventable actions that does not comply with our rules and repair it instantly.
I also want to apologize for the long wait to check-out of our hotel. I want you to know that I spoke with every clerk and trained them all on how to do a speedy check-out for our guests who needs to leave in a hurry. It should not take five minutes let alone 25 minutes to check a guest out. So again I am sorry.
I had a sit down with all of the housekeeping staff, and took the appropriate actions so that they know what the consequences are about putting stained sheets on the beds and deep cleaning rooms that have an odor. This will not happen again. Please come back and give us another try. We promise nothing but the best for you. Thank you again for your information and hopefully we can meet again in the future. I handle it personally. Just give me a call or email me directly.

Donita Tate
Business 815 332 4915
donitartate@gmail.com
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1 review
2 of 5 stars Reviewed October 30, 2012

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Days Inn

Ask Sonji C about Days Inn Rockford
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Days Inn L, Front Office Manager at Days Inn Rockford, responded to this review
December 4, 2012
I apologize that your stay was not anything but above average. I want to thank you for your feedback. I understand how you must have felt and I assure you that the housekeeping staff was informed about this issue and we are taking the proper steps to make sure this does not happen again. I promise you the Days Inn in a very clean hotel. Again I am so sorry and I hope you do come back and try us again.
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WASAU
1 review
4 of 5 stars Reviewed October 30, 2012

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Days Inn

Ask Anthony S about Days Inn Rockford
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
AURORA
1 review
3 of 5 stars Reviewed October 22, 2012

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Days Inn

Ask Gene A about Days Inn Rockford
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn Rockford

Also Known As:
Days Inn Rockford Hotel Rockford
Days Inn Rockford Hotel
Exel Inn
Address: 220 S. Lyford Road, Rockford, IL 61108
Region: United States > Illinois > Rockford
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed
Hotel Style:
#2 Best Value Hotels in Rockford
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Days Inn Rockford
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