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“Baymont. Rockford. I: 6-30-13” 4 of 5 stars
Review of Baymont Inn And Suites Rockford

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Baymont Inn And Suites Rockford
2.0 of 5 Hotel   |   662 N. Lyford Rd, Rockford, IL 61107   |  
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Ranked #13 of 25 Hotels in Rockford
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363 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
17 reviews 17 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed June 19, 2013

Disappointing stay last night at this hotel. Stay elsewhere! Celebrating my daughter's birthday at the waterpark in Rockford and thought we could stay here to extend the celebration with her and her friends. Booked a room with an adjoining room (yes, I called last week and they said it would be no problem) but when we arrived they couldn't accommodate us. My husband spoke to the manager to no avail. Room 408 and 410 were next door to each other and since we couldn't leave the doors open so we can watch the girls, I had to sleep on the floor on the 2nd room. I requested a cot but the front desk clerk said they didn't have any. I requested bed sheets and hours later it still had not been delivered. I finally called the front desk and she said, "come and get it." Even though our rooms were non-smoking, the first thing you smell from the elevator is the musty smoky smell emanating from the room next door. The hallway is not clean as you can see from my uploaded photos I took this morning. As I was coming up the elevator this morning, another rider was carrying toilet paper. She said that was staying there for 3 nights now and housekeeper never leave extra toilet paper in the room so she had to get it from the front desk. Breakfast is average although the Upstate Farms Raspberry yogurt was pretty good. Nevertheless, I am staying elsewhere next time I'm in town.

Room Tip: 4th floor has that musty smoky smell so if you're child has allergies, this is not a good place...
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontRockfordGM, General Manager at Baymont Inn And Suites Rockford, responded to this review, June 24, 2013
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the in convenience during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly at (815)229-8200 ext. 162.


Michele Watson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn And Suites Rockford

Address: 662 N. Lyford Rd, Rockford, IL 61107
Phone Number:
Location: United States > Illinois > Rockford
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Rockford
#6 Business Hotel in Rockford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn And Suites Rockford 2*
Number of rooms: 87
Official Description (provided by the hotel):
Rely on Baymont Inn & Suites Rockford hotel to bring homestyle comfort and convenience to your stay. Located off Interstate 90 and close to Interstate 39, our hotel near downtown Rockford makes it easy to get to area attractions like Magic Waters Waterpark, BMO Harris Bank Center and Rockford Speedway. Chicago Rockford International Airport is minutes from our hotel. Enjoy helpful amenities at our Rockford hotel. Our comfortable hotel rooms keep you well rested, and free continental breakfast provides fuel for your busy day. Connect to high-speed Internet from the comfort of your Rockford, IL, hotel room and get in a workout in our convenient gym. If you are here for business, take advantage of our business center and meeting space. A relaxing swim in our heated indoor pool is the perfect way to unwind. We are a pet-friendly hotel, and kids 17 and under stay free with an adult. ... more   less 
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Also Known As:
Baymont Inns And Suite Rockford Hotel Rockford
Baymont Inn Rockford
Rockford Baymont Inn

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