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“Great Hospitality” 4 of 5 stars
Review of Holiday Inn Rock Island

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Holiday Inn Rock Island
3.0 of 5 Hotel   |   226 17th Street, Rock Island, IL 61201 (Formerly Four Points by Sheraton Rock Island)   |  
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Ranked #1 of 3 hotels in Rock Island
Omaha, Nebraska
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Great Hospitality”
4 of 5 stars Reviewed April 8, 2006

I Just spent one night at ths hotel for a business trip. Staff was outstanding.Ican't say enough about how friendly and helpful they were. From the front desk,to the shuttle driver to the head of housekeeping. Julie and Brianne went out of their way to take care of my needs. Room was clean. Bed was new. Wallpaper needs a touch up. I did not use pool facilities it looked a little tired. I would recommend this facilty.

  • Stayed April 2006, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Seneca, Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed April 2, 2006

A friend and I came to Rock Island to see a band. This hotel ended up being within a block of the venue, which was outstanding and very lucky for us.

The hotel has a very small lot connected with it, and we were able to get a spot in it. TIP: They also have arrangements with the large parking lot directly across the street, so there is not a problem if the hotel lot is full.

The lady who registered us was absolutely wonderful. She is a great asset to the hotel and made the check-in process quick. We asked her about the venue we were going to and she gave us precise directions.

Our room was extremely spotless and comfortable. We had a late check-out for the following day so didn't have to hurry to leave. I would have loved to spend an extra day at this hotel as there were so many things that would have been nice to see. Maybe next time!

  • Stayed March 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint James
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 29, 2005

I couldn't believe our "dumb luck". After reading a different review I nervously made our reservation anyway. When we got there, it was a little tricky finding parking. But we managed to get the last spot in the hotel parking lot. The desk clerk was incredibly friendly. We checked in with no problem. The lobby was very nice and so was our room. We walked to the riverboats for a little gambling. It was only 2 blocks away and a very easy and safe walk. The next day, I was outside taking pictures of some sculptures when the City Director came up to me. He asked about our stay and if we would ever come back. I said we would like to and would stay at the same hotel. (As for the hot tubs.....it is a FITNESS CENTER. The hot tubs are always separated.) Everyone we encountered, from the desk clerks to the house keeping staff, were very friendly and accomodating.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastern Iowa Native
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 19, 2004

For ladies weekend out, average age of 37, we picked the Four Points in Rock Island because of its location - close to The District and close to the riverboat for evening entertainment without having to get behind the wheel. However, the location is about the best there is. The hotel and our room were nicely decorated. The room was average size, although we were told we were getting a deluxe room - didn't see anything deluxe, it was just average. The pool was nice sized, but the "hallway" to get to the room was freezing and the pool room had huge chunks of paint peeling off. We were disappointed that there wasn't a hot tub, but then later found one in the bathroom/locker room off of the pool room! So if you were there with your spouse, you couldn't sit in the hot tub together. The vents above and to the side of the hot tub were covered in what looked like mold and dust. It was gross! The dining in the hotel was horrible - service was bad - the waitress blamed the bartender for us waiting almost 15 minutes for our drinks, however we saw the drinks sitting up at the bar - then the waitress blamed the cooks for how long it took us to get our food, but when she brought out our food 3 out of 5 of our meals were cold! I wont go back - I'd rather take a taxi and forget about the location!

  • Stayed October 2004
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Rock Island

Address: 226 17th Street, Rock Island, IL 61201 (Formerly Four Points by Sheraton Rock Island)
Phone Number:
Location: United States > Illinois > Rock Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 hotels in Rock Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Rock Island 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel & Conference Center - Rock Island centrally located in The Rock Island Arts & Entertainment District off I-280 / IL Highway 92 and moments away from the Quad City International Airport in Moline. We are conveniently located near the Rock Island Arsenal, Modern Woodmen, Deere & Company, Bituminous Insurance Co., Royal Neighbors, MidAmerican Energy, Trinity Medical Center, Augustana College, Kone, Circa 21 Dinner Playhouse and Quad City Botanical Center. Just the Place for You. Superior amenities and outstanding service await you at the Holiday Inn – Rock Island. We realize that not all travelers are alike, so our 175 guest rooms, suites and meeting space are designed to meet the needs of business and leisure travelers.*Spacious & comfortable workspace*Full-service meeting and banquet space*Complimentary high-speed wireless internet access in all guest & meeting rooms*Earn Priority Club points every time you stay*Full-service Bennigan’s Irish American Grill on-site*Kids Eat & Stay Free*24-hour Business center. The Holiday Inn – Rock Island features over 9,000 square feet of flexible meeting and banquet space. Whether planning a corporate event, an intimate cocktail party or a celebratory banquet, you will have our undivided attention. Stay you. ... more   less 
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Also Known As:
Holiday Inn Rock Island Hotel Rock Island
Rock Island Holiday Inn

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