Check-in was smooth and quick. A man named Segue took care of us, and he was as friendly and professional as can be. Great staff member. The room was clean and spotless. The pillows were synthetic feather I think, and had lots of give. They get kind of hard after you lay your head down on them. Not my cup of tea, pillow-wise. The pool area was clean and inviting. The jacuzzi was great, but the pool water was a little cold. Breakfast was pretty nice for a continental-type offering: eggs, sausage, waffles, potatoes plus the usual. The only real issue I had was the plumbing. The shower drain was WAY too slow to keep up with the water. After a minute or two, I was standing in a deep puddle. Overall, though, a good stay. Give Segue a bonus.
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- Also Known As:
- Country Inn And Suites By Carlson, Rock Falls
- Country Inn & Suites By Carlson, Rock Falls Hotel Rock Falls
- Country Inn Rock Falls
- Rock Falls Country Inn