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“Nice job except....” 4 of 5 stars
Review of Super 8 Prospect Heights

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Super 8 Prospect Heights
2.0 of 5 Motel   |   540 Milwaukee Ave, Prospect Heights, IL 60070 (Formerly Exel Inn)   |  
Hotel amenities
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107 reviews from our community

Traveler rating
    27
    30
    27
    15
    8
See reviews for
24
26
15
27
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Fairfax, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 6, 2014

The front desk staff was awesome, very friendly and helpful. The hotel on the other hand was old, and had the worse smell that I have every experienced. The breakfast food was not anything that I would eat, especially since the smell of the hotel was so strong. I do not know what the smell is, but it was worse in the halls. We could not wait to check out. The bed was clean and comfortable. The bathroom was very old and in disrepair. My daughter would not shower there.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross Z, General Manager at Super 8 Prospect Heights, responded to this review, February 4, 2014
Thanks for taking the time to review your stay. We are sorry that it was less then satisfactory. We will use your observations to improve for all our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 27, 2013

The Super 8 Prospect Heights was our bargain place during a recent visit to take care of family affairs. It served our purpose well. It was clean, the breakfast was adequate. The free wifi and computer in the breakfast room with a printer were appreciated. The employees were pleasant and helpful. There was coffee available all day. It was a pleasant and convenient place to stay to visit family in Glenview and Chicago.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota
1 review
3 of 5 stars Reviewed October 20, 2013

People at desk were friendly. TV was set up to come on at 5:30 AM - they were unable to fix it so just unplugged it after 2 nights of waking at 5:30 am. Breakfast leaves some room for improvement. We found a ladies nightie under the bed by headboard. The rooms online looked much nicer/newer than actual. (one light bulb next to bed was out)

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Prospect Heights

Address: 540 Milwaukee Ave, Prospect Heights, IL 60070 (Formerly Exel Inn)
Location: United States > Illinois > Prospect Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 2 Hotels in Prospect Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Prospect Heights 2*
Number of rooms: 120
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Also Known As:
Super 8 Prospect Heights Hotel Prospect Heights
Super Eight Prospect Heights
Prospect Heights Super 8
Prospect Heights Super Eight

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