I travel frequently with a school group and in 5 years, this hotel has provided us the best service. Very friendly staff, they altered the breakfast times significantly so my students could eat before competing the next day, went to great lengths to allow us to print evidence to use in our competitions, and the manager was fabulous! The school check got lost in the mail. Not only did he NOT charge my personal credit card, he was amazingly patient and gave me enough time to get a new check cut and mailed to the hotel. Once he did get the check, he sent me a personal email letting me know that he recieved it, and had attached new invoices from the room. This is more than I've ever had a hotel do in years of traveling. Definitely worth the cost of the rooms and will stay there every time I'm in the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 12, 2012
We greatly appreciate the comments and hope to see your group again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.