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“Excellent Clean Quiet Hotel” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Prospect Heights

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Country Inn & Suites By Carlson, Prospect Heights
2.5 of 5 Hotel   |   600 North Milwaukee Avenue, Prospect Heights, IL 60070 (Formerly Comfort Inn & Suites Conference Center)   |  
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Mid West
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Clean Quiet Hotel”
5 of 5 stars Reviewed March 12, 2012

Wow! A Hidden Gem. This hotel is very clean and seems to be newly rebuilt.
The rooms are spacious and very very clean. The staff members are very polite, helpful and knowledgeable. Near to everything you can think of.
This hotel has a lovely Chicago Skyline Mural Hand Painted in the lobby, very beautiful.
Overall the hotel is clean and nice. 5 Stars for sure.

Room Tip: Ask for their Jacuzzi in Room suites. They have a great deal on those suites.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    25
    27
    14
    6
    19
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Springfield, Illinois
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 22, 2011

Stayed here with a small group of high school students before an event they had the next day. We know they were up late, but even though they were in the adjoining room - we couldn't hear a thing. Rooms were large, very clean, and beds were extremely comfortable. Check-in was lengthy because the computer was down, and check-out seemed to take a bit of time, too - even though no one else was waiting. Did not use the spa, but it looked inviting in a separate room with a window. Fitness room was a bit cramped with equipment. Breakfast was adequate, scrambled eggs were better than most motels. We did not have time to try the sushi restaurant. Easy to get to from 294.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Illinois
Level Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 21, 2011

My review is clouded by a very stressful day of travel (barely made flight, long layover, 9 month-old, canceled flight, etc.). That said, this hotel was the bright and shining star of my travel day. The staff couldn't have been more helpful and accomodating. They zipped us through check-in at a late hour.

The room was very clean and comfortable with a mini-fridge and microwave too boot. The room was also quiet as we didn't hear others (and I hope they didn't hear our daughter in the middle of the night).

Additionally, the Japanese restaurant on site was fabulous. Great Shashimi!

For a tasty and hearty breakfast, try Elly's Pancake House down the street.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Nebraska
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed November 13, 2011

I had business meetings in nearby Northbrook, but the hotels in that part of Chicagoland seemed very pricey. Using my AAA discount, I stayed at this Comfort Inn for $62 a night (plus taxes, of course). Note that I am a member of the Choice Privileges Reward Program, but joining that is free. The room was clean (NO bed bugs!), my WiFi connection worked well, there was plenty of parking, and the ground-floor whirlpool was a nice touch. The "free" breakfast was not up to snuff, but there is a Burger King right next door, so getting a quick, inexpensive breakfast is not a problem. Only one of their two elevators was working, so there was an occasional wait; but I will definitely stay at this property again.

Room Tip: There is a lot of traffic on Milwaukee Avenue, so light sleepers would be better off with a room on...
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 21, 2011

Carpet not cleaned since last guest. Toenail clippings on floor. No coffee 1st morning. Had to request it 2nd morning. Scalding hot water at times in shower even on coldest setting. 2nd night got back to hotel at 445pm and there was no parking due to poker tournament. Had to park across street in abandoned lot. Safe in room would not open. Told maintenance would come up and fix. Got a call back and told they were gone for night before 5pm. I am not one to fuss but I will never stay here or at another comfort inn again.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Prospect Heights hotels

Akron, Ohio
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed September 19, 2011

This hotel is very trendy, well decorated, and classy in appearance. The staff was mediocre. The rooms and mattresses were all new. Actually, I think the whole building is less than a year old. There is a hand-painted mural of the Chicago skyline behind the front desk.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentonville, Arkansas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 8, 2011

Hotel itself is nice. Rooms are nice. Big problem in this hotel is the Breakfast. Breakfast is pretty basic stuff and nowhere compared to what you normally expect at Comfort Inn and Suites chain. Most other Comfort Inn that I have stayed provide deluxe continental breakfast. This hotel is not even Continental breakfast. Attitude of the person (Japanese guy) running the hotel is very. He is very rude in talking to customers. I am amazed how such a person is allowed to be in Hospitality and service business. They just have 3-4 items on the breakfast no Bagel/Cheese, no Waffle etc, fruits is all rotten, No Youghurt. Half the stuff is already finished at 08:00 AM when breakfast is suppose to be available till 09:00 AM. If you talk to Hotel Management, they say that they don't have control over the resturant part and restuarant is being run by some other company. Even though we are paying for an accomodation that is suppose to provide Deluxe Continental breakfast as part of the room rate. The only reason someone chooses a place like Comfort Inn is for the good breakfast they offer, otherwise one could stay in Days Inn or Howard Johnson or some other chain.

Room Tip: This hotel is messing up the Reputation of Comfor.
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  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Prospect Heights

Address: 600 North Milwaukee Avenue, Prospect Heights, IL 60070 (Formerly Comfort Inn & Suites Conference Center)
Phone Number:
Location: United States > Illinois > Prospect Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Prospect Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Prospect Heights 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Comfort Inn & Hotel Prospect Heights
Comfort Inn And Suites Conference Center
Wingate Prospect Heights

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