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“Great stay with 2 small children” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Peru

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Holiday Inn Express Hotel & Suites Peru
2.5 of 5 Hotel   |   5253 Trompeter Rd, Peru, IL 61354   |  
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Ranked #1 of 10 Hotels in Peru
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Great stay with 2 small children”
5 of 5 stars Reviewed July 28, 2012

Our family had an excellent stay. Clean, nonsmoking hotel. Convenient to I-80. Super nice staff. Pool was small, but the perfect size for our 3 year old daughter. Looking forward to making this our regular hotel when we visit family in town.

Stayed July 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
    189
    62
    11
    4
    3
See reviews for
90
41
4
99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Bloomington, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2012 via mobile

We went there for our 2nd anniversary. The hotel was nice. We were greater by the receptionist with a smile. She was very welcoming.
Our room was great. It was very clean and updated nicely. My only complaint was that you could hear people in the other room.
I also liked fresh baked cookies at the end of the day.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Peru, responded to this review, August 9, 2012
Dear TamaraC73,

Thank you for leaving such a considerate review. We’re happy to hear you celebrated your anniversary with us and had a pleasant experience with our friendly staff and updated rooms. We work very hard to ensure our facilities and services are superior and we strive to be the best hotel around. I sincerely apologize for the noise created by some of the other guests. We highly value your views and feedback, as this allows us to constantly improve the service we provide. Rest assured that these issue will be looked into.

Thank you for sharing your thoughts and we hope to have the honor of serving you again in the future.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngstown Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2012

Great Hotel. When we checked in, I request a first floor room. Got it -first room on the right.
Ashley was working Desk. So wonderful and helpful. Breakfast was great. Room was so clean and ALL THE PROPERTY AROUND IT. Will stay there again if in the area.
My hats off to the Staff, expecially Ashey who was working July 3rd,

Room Tip: Overall wonderful stay in such a clean town.....
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Top Contributor
79 reviews 79 reviews
4 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 9, 2012

a very nice hotel, recently remodeled. beautiful rooms, clean. breakfast leaves alot to be desired, so plan on eating out. coffee available all the time was nice, plus a large tv over the fireplace in the main dining hall. for about 100 bucks, this was a good value, I'd go back.

Room Tip: i had a king single, it was comfortable and the room was clean and large. mine faced the parking lot...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Stream, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2012

We spent 2 might here and would recommend this hotel to anyone! The beds were super comfortable; the rooms spotless; the hot breakfast was delicious, varied and plentiful; the indoor salt water pool and hot tub were great on sore muscles after hiking for 2 days. But as others have said -- the staff is the BEST! Cynthia was at the front desk at check in, check out and during the day in between. She was friendly, corrected an error on the bill that we didn't catch, recommended a delicious shepherd's pie at Duffy's in Utica and called in maintenance to fix a problem with our door when he's not normally in on the weekend. I didn't get the name of the wonderful staff member who was on duty on Sunday, June 24th, in the breakfast area, but she kept it open a bit later than scheduled so we could eat after returning from church -- "above and beyond" is what I would say about this staff!

Room Tip: There is only one elevator, so if you don't want to walk too far, ask for something on "the...
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2012 via mobile

Loved this place. Friendly,helpful staff,clean,modern,quiet. Great place for mt dog and of course my husband!

Stayed May 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Top Contributor
111 reviews 111 reviews
45 hotel reviews
Reviews in 35 cities Reviews in 35 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 1, 2012

My colleague and I spent a night here en route on a business trip. It was an average hotel. My room was adequate with everything I required.
No Restaurant and no bar so a drive out is necessasry for food.
Unfortunatley m,y colleague had an unpleasant experience with Bed Bugs and had to move rooms. The hotel refunded the cost of his stay but this didnt lessen his annoyance.
On arrival we were greetd by a group of workmen sitting outside the doors of the hotel eating sandwiches not a good impression.
Average hotel I was not impressed and would try another next time Im in the area.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Peru, responded to this review, June 12, 2012
Dear Roger186402,

Thank you for your feedback. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. We’re sorry you were not fully satisfied with your stay. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Peru

Address: 5253 Trompeter Rd, Peru, IL 61354
Phone Number:
Location: United States > Illinois > Peru
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Peru
#2 Family Hotel in Peru
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Peru 2.5*
Number of rooms: 79
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Holiday Inn Express Hotel And Suites Peru

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