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“Served it's purpose” 3 of 5 stars
Review of Quality Inn & Suites Peoria

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Quality Inn & Suites Peoria
2.5 of 5 Hotel   |   4112 North Brandywine, Peoria, IL 61614 (Formerly Jameson Inn & Suites Peoria)   |  
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Ranked #13 of 23 Hotels in Peoria
Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
“Served it's purpose”
3 of 5 stars Reviewed January 26, 2014

We stayed here for a softball tournament in Pekin. The drive was a bit long to the Dome, and the GPS never seemed to take us the same way twice.

The room was ok, it was a standard room size- 2 double beds with a small fridge and microwave in the corner. The pillows were super small, but there were 4 of them to accommodate. We weren't thrilled with the heat- it was pretty noisy, and was never at a comfortable medium. When it was cycling on- it was very warm, when it was off- it was chilly. Not enough to complain, just be aware.

We didn't use the fridge or microwave, but the fridge was pretty noisy also.

Housekeeping was fantastic and super friendly.

The pool was awesome- we had a softball team and the girls all had a great time.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer P, General Manager at Quality Inn & Suites Peoria, responded to this review, March 3, 2014
Thank you for taking the time to write your review.

Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
    70
    56
    18
    2
    10
See reviews for
61
23
15
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
chicago
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 16, 2014

We stayed January 15, 2014 and it was very comfortable and clean. We were in town for our relatives surgery at St Francis hospital and received a great rate. The only flaw was the refrigerator was too loud.

Room Tip: Try to get a room away from the elevator.
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer P, General Manager at Quality Inn & Suites Peoria, responded to this review, March 3, 2014
Thank you for taking the time to write your review.

We are happy to hear you were able to receive the great rate during your time of need.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 14, 2014

We stayed in one of the suites and it was extremely spacious; basically two rooms had been converted into a bedroom and living room, so there are two bathrooms and you can close the door between the rooms.
Though the pull-out sofa was missing a sheet and only included one pillow, the hotel was clean and the staff was friendly. It is located close to the Interstate, shopping, and food. The bathroom sink was not enclosed with the toilet and tub, a personal dislike of mine. It makes it hard to use the bathroom when someone else is sleeping.
We did not eat breakfast there, though it looked very typical for hotels of this type. The heat blower was quite noisy, but there's probably a way to keep the fan steadily blowing so the noise isn't so intermittent.
I would stay here again.

Room Tip: I did not see a basic room, so don't know how it compares.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer P, General Manager at Quality Inn & Suites Peoria, responded to this review, March 3, 2014
Thank you for taking the time to write your review with such positive feedback!

I have shared your comments with my staff, and they join me in thanking you for your kind words.

We hope to see you again soon!

Kind Regards,

Jenni P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed January 9, 2014 via mobile

Room was not very clean. Tub needs to be replaced. Nothing in one vending area (only 1 vending area). Staff uneducated. Stayed one night and was 15 min late for checkout so they made us pay for another full night. Explained to them we were late because my son was in surgery at OSF and they said sorry but I still hadto pay. Would never stay here again would sleep in my car first

  • Stayed January 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer P, General Manager at Quality Inn & Suites Peoria, responded to this review, March 3, 2014
Thank you for taking the time to complete your review.

Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Thank you for taking the time to explain the situation via phone.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Peoria.

We hope to see you again soon!

Sincerely,

Jennifer Pence
General Manager
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Roachdale, Indiana
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 20, 2013 via mobile

Stayed here alone and had to park in a area that needs more lighting. Room had a musty smell and carpet was sticky throughout. Small breakfast choices but friendly staff. Probably wouldn't stay here again.

Stayed October 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer P, General Manager at Quality Inn & Suites Peoria, responded to this review, December 3, 2013
Thank you for taking the time to write your review. On behalf of the hotel I would like to apologize for failing to meet your expectations. We pride ourselves on a clean, friendly environment. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit to Peoria. Again, thank you for your time and review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 11, 2013

All employees were very friendly and helpful. We had connecting rooms and both were clean and spacious. Good swimming pool. Breakfast was above average and included most items contained in places offering a free breakfast, more than just continental. Convenient to downtown and mall area.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer P, General Manager at Quality Inn & Suites Peoria, responded to this review, December 3, 2013
Thank you for taking the time to complete your review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your review response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Top Contributor
124 reviews 124 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 27, 2013

Recently stayed two nights while attending a convention downtown at the Civic Center. The hotel is conveniently located about 10 minutes from downtown, and also about 10 minutes from the Shoppes at Grand Prairie, where there are quite a few good restaurant offerings.
The entire property was very clean, well maintained and totally updated (new furnishings, flat screens, etc.). Wireless internet was very good, too. Never made it to the pool or exercise room, but both looked nice.
The only real draw back was the completely sub-par breakfast. I guess "meat and eggs" refers to sausage in the gravy and hard-boiled eggs in the fridge. Not nearly as good as what I've gotten at other Quality Inn & Suites locations. Coffee was good, though.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer P, General Manager at Quality Inn & Suites Peoria, responded to this review, March 3, 2014
Thank you for taking the time to write your review.

We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking into expanding our breakfast items.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Jenni Pence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Peoria

Address: 4112 North Brandywine, Peoria, IL 61614 (Formerly Jameson Inn & Suites Peoria)
Phone Number:
Location: United States > Illinois > Peoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Peoria
#9 Business Hotel in Peoria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites Peoria 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Jameson Inn & Suites Peoria Hotel Peoria
Jameson Inn And Suites Peoria
Jameson Inn Peoria
Peoria Jameson Inn

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