Worst experience ever! I booked a room for one night and left the next day and was charged for 3!! They set me up with room 831 and i was given keys to 831 and when I left the next day I turned in my keys for 831. Then i get a call from Kraig the security guy, calling me at home at 3:00 am, saying I will be charged for a completely different room than the one I am staying in!! I wasted hours with these people and the manager won't talk to me but he has his security guy call me at 3 in the morning??!! Uncalled for! Unacceptable! This hotel deals in underhand dealings! And none of the staff cared! Never Again! Avoid Avoid Avoid!
- Official Description (provided by the hotel):
- Four Points by Sheraton Peoria Downtown is near I-74, the civic center, medical areas, and O'Brien Field. Our IL hotel has free shuttle service, 22,000 sq ft of event space, and free wifi. ... more less
- Also Known As:
- Four Points By Sheraton Peoria Downtown Hotel Peoria
- 4 Points By Sheraton Peoria Downtown
- Peoria Holiday Inn