I have stay at this hotel twice in the last month because I am a loyal Starwood member but the last time might be the last time. I try to Peoria to visit with a client and found this hotel to be one of the worst I have stayed in recently. It is not only in need of a total renovation the quality of service is horrible. Last stay I parked my car in the lot attached...it is scary and the elevator and walkway to the hotel is dark and dirty...Lobby is old and tired. My room was not great, bathroom is very small, bed not bad, window treatment needed some repair and the hot water was limited. The second morning of my stay they missed my wakeup call and when I returned my room was not cleaned...Ladies serving breakfast are very nice and efficient....Starwood take your name off this property and but it on another in Peoria...

-Front desk service was great, especially Whitney. We were travelling with our 18 month old who's still drinking lots of milk and she worked to ensure we had a room with a mini-fridge.
-Room temp was fine
-Bed and pillows were comfy though the light down comforter on one bed had some gross black markings on a corner that looked like mold . . . or shoe polish
-Bathroom was gross with scum buildup in toilet, mold/mildew in caulking of tub and sandpaper towels and inconsistent water temperature
-Window shades were filthy and stained and had a couple of small holes in them, didn't let a lot of light in, just more signs of apathy and neglect
-HDTV with no HD channels (not just this hotel, but an increasing pet-peeve of mine with most hotels)
-Pool itself was fine, but the water temp and area temp were too cold for January
-We didn't try Bennigan's, but woke up Sunday morning and couldn't figure out why our room (721) smelled like fried grease . . . until we stepped out in to the hallway where it was even stronger - Bennigan's breakfast buffet was the culprit.
-Hotel needs updating, not just aesthetically, trim is cracking, paint and wallpaper are peeling, most of the wood (and the hotel) just looks old and neglected.

I'd really only recommend this hotel if you need a cheap place (<$60) to stay for a night and probably wouldn't do multiple nights. You can find better (newer, cleaner) hotels similarly priced in nicer areas with complimentary breakfast.

First room was above an incredibly loud wedding reception. Moved to a second room at 10pm, but that room had no heat (in December) and the HVAC unit was falling out of the wall, letting in a rush of cold air and street noise (this hotel is downtown, next to the interstate and three hospitals that attract ambulances with sirens). Night manager was friendly, apologetic, and offered free breakfast vouchers and a third room which was fine aside from the incredibly loud squeaky bathroom door (only a problem when your kid goes to the bathroom at 2am and wakes everyone up). The next day, a different manager told us not to make noise in the pool because guests were in the rooms adjacent to the pool. The pool was the reason I selected this hotel! Wish I brought my family to a different hotel so they could enjoy the pool without looking over their shoulder for the manager. Ironic that we had to be quiet at the pool, but the loud reception was allowed to disturb dozens of rooms during sleeping hours.

We had stayed at this hotel when it was a Holiday Inn. We didn't noticed that many changes. The bathroom looked like it hadn't been updated at all. The beds were very comfortable. The air conditioned turned on and was very noisy. Great location if you're attending an event at the Civic Center - a 2 block walk. For parking, you have to get your ticket validated by the front desk every time you leave.