We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Peoria hotels

Four Points by Sheraton Peoria Downtown: Traveler Reviews

500 Hamilton Boulevard, Peoria, IL 61602
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Four Points by Sheraton Peoria Downtown
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Travelocity FourPoints.com Booking.com
and 5 more sites!
35%
Ranked #16 of 23 hotels in Peoria
Write a Review

116 reviews from our community

    Trip type
Traveler rating
    21
    21
    33
    23
    18
Date Rating
Antioch, Illinois
1 review
“I picked the wrong hotel”
2 of 5 stars Reviewed December 10, 2012

First room was above an incredibly loud wedding reception. Moved to a second room at 10pm, but that room had no heat (in December) and the HVAC unit was falling out of the wall, letting in a rush of cold air and street noise (this hotel is downtown, next to the interstate and three hospitals that attract ambulances with sirens). Night manager was friendly, apologetic, and offered free breakfast vouchers and a third room which was fine aside from the incredibly loud squeaky bathroom door (only a problem when your kid goes to the bathroom at 2am and wakes everyone up). The next day, a different manager told us not to make noise in the pool because guests were in the rooms adjacent to the pool. The pool was the reason I selected this hotel! Wish I brought my family to a different hotel so they could enjoy the pool without looking over their shoulder for the manager. Ironic that we had to be quiet at the pool, but the loud reception was allowed to disturb dozens of rooms during sleeping hours.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask jim188 about Four Points by Sheraton Peoria Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsPeoria, General Manager at Four Points by Sheraton Peoria Downtown, responded to this review
December 17, 2012
While we are glad our staff was able to find you suitable accommodations, it is truly disappointing that your stay was not more positive. Please accept our deepest apologies for any inconvenience you experienced while you were here. It is obvious that we did not exceed the expectations of stellar service that we’re known for. Our maintenance team is looking into your comments, ensuring all guest rooms are at their best. We will share your review with our entire team, as it gives us valuable insight into areas where we may improve. Thank you for taking the time to share your feedback, it is our hope to have a future opportunity to change your impression.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, IL
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Nice, but I expected better”
3 of 5 stars Reviewed December 4, 2012

We had stayed at this hotel when it was a Holiday Inn. We didn't noticed that many changes. The bathroom looked like it hadn't been updated at all. The beds were very comfortable. The air conditioned turned on and was very noisy. Great location if you're attending an event at the Civic Center - a 2 block walk. For parking, you have to get your ticket validated by the front desk every time you leave.

Room Tip: Request a room on an upper floor if you can for a better view.
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask gottahavefaith about Four Points by Sheraton Peoria Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsPeoria, General Manager at Four Points by Sheraton Peoria Downtown, responded to this review
December 11, 2012
We feel extremely fortunate to be situated so close to the Riverfront as well as many Peoria attractions like the Civic Center and it is just great that you enjoyed our location. It is certainly disappointing, however, that we did not surpass your expectation of us and we apologize for any inconvenience you may have experienced. It is our top priority to ensure our guests have a comfortable stay and will pass along your valued feedback to our team in an effort to improve the experience we offer our guests. Thank you for your review, we hope you’ll consider returning in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
minneapolis
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“needs updating”
3 of 5 stars Reviewed December 4, 2012

Stayed here in October of 2012 and had a good experience with the front staff, the location, and having a Bennigans connected to the property, but the hotel needs considerable updating in the room itself to simple things like the shower head and ironing board. I would not stay here again unless the hotel made considerable changes.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask John R about Four Points by Sheraton Peoria Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsPeoria, General Manager at Four Points by Sheraton Peoria Downtown, responded to this review
December 11, 2012
Thank you for sharing your thoughts from your recent visit to the Four Points by Sheraton Peoria Downtown. We’re so pleased you enjoyed Bennigan’s Grill & Tavern located in our lobby, the service our staff provided and our downtown location. We also greatly appreciate your suggestions as it allows us to further investigate areas throughout our facilities that may be improved upon. It is our hope to welcome you back for a future stay soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Joseph, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Very nice surprise”
5 of 5 stars Reviewed December 4, 2012

I had stayed at this hotel about two years ago when it was a Best Western - I think. It was ok at best. I was a little nervous but gave it another try as it was very close to the civic center. I must say the upgrades were very nice! The rooms were redone and now have nice flagscreen tv's and they also offered a wonderful breakfast with a huge selection of food! I look forward to staying in this hotel on my next stay in Peoria. The one recomendation I would make is to request a room on a lower level becaue the elevators are painfully slow and I ended up taking the stairs almost everytime. The staff through out the hotel was wonderful!!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RickZ911 about Four Points by Sheraton Peoria Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsPeoria, General Manager at Four Points by Sheraton Peoria Downtown, responded to this review
December 11, 2012
It makes us smile to learn that we exceeded expectations and surprised you with a great experience. We’re so glad to have been able to provide you with everything you needed for a comfortable stay during your recent visit to Peoria. Your kind mention of our team and in-room amenities are appreciated, we will be certain to share your feedback regarding our elevator with our management team. Thank you for your review, we hope to welcome you back to the Four Points by Sheraton Peoria Downtown.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albert, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“50/50”
3 of 5 stars Reviewed December 2, 2012

Our check in was fast,the staff were friendly and helpful.The location and views were nice.The openness of the lobby and the restaurant made for noisy place.Our room was good except that the bathroom was small.No breakfast in the a.m.was disappointing for the price.Bernnigan had a very nice evening meal.Beds were comfortably and a good night sleep followed.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mac s about Four Points by Sheraton Peoria Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsPeoria, General Manager at Four Points by Sheraton Peoria Downtown, responded to this review
December 6, 2012
We’re happy to read that you enjoyed so many aspects of your stay at the Four Points by Sheraton Peoria Downtown, including our Four Points by Sheraton Four Comfort Beds. We’re sorry, however, if you were disrupted by any noise in our common area or if the size of your guest room did not exceed your expectations. We offer packages which include breakfast so we hope during your next visit to Peoria you will be able take advantage of those savings! Thank you for feedback, we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Four Points by Sheraton Peoria Downtown
Check-in Check-in Check-out Check-out
 
 
Mark Twain Hotel
Great value on a similar hotel
Peoria, IL
4 of 5 stars 120 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Peoria
Family-friendly
Embassy Suites East Peoria
Embassy Suites East Peoria 4.5 of 5 stars 164 reviews
Near the beach
Extended Stay America - Peoria - North
Extended Stay America - Peoria -... 3.0 of 5 stars 39 reviews
Great value
Super 8 Peoria
Super 8 Peoria 4.0 of 5 stars 75 reviews
Family-friendly
Stoney Creek Inn - East Peoria
Stoney Creek Inn - East Peoria 4.5 of 5 stars 115 reviews
Show Prices ABS:HotelCheckRates-d673842?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d232235?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d90850?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d514501?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Peoria hotels
Wingate by Wyndham Peoria 4.5 of 5 stars 203 reviews Staybridge Suites Peoria Downtow... 4.5 of 5 stars 89 reviews Mark Twain Hotel 4.0 of 5 stars 120 reviews AmericInn Lodge & Suites Peoria 4.5 of 5 stars 80 reviews
Show Prices ABS:HotelCheckRates-d1140240?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223355?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d87958?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d232233?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 23 hotels in Peoria, ranked by popularity

Been to Four Points by Sheraton Peoria Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Four Points by Sheraton Peoria Downtown

Also Known As:
4 Points By Sheraton Peoria Downtown
Four Points By Sheraton Peoria Downtown Hotel Peoria
Four Points By Sheraton Peoria Downtown Hotel
Holiday Inn Peoria
Peoria Holiday Inn
Address: 500 Hamilton Boulevard, Peoria, IL 61602
Phone Number:
Region: United States > Illinois > Peoria
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 hotels in Peoria
Price Range: $$
Official Description (provided by the hotel):
Four Points by Sheraton Peoria Downtown is near I-74, the civic center, medical areas, and O'Brien Field. Our IL hotel has free shuttle service, 22,000 sq ft of event space, and free wifi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Starwood, Booking.com, Hotels.com, Priceline, Agoda, Cheap Tickets and Tingo so you can book your Four Points by Sheraton Peoria Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Four Points by Sheraton Peoria Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Four Points by Sheraton Peoria Downtown
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices