Booked through priceline and got a great deal on a one-night drive through Peoria. Super easy to find with Mapquest directions, Got in really late, it was pitch black, and at first glance thought the lobby to be quite lovely. Check in gal was very nice even though juggling many balls...seemed she was there by herself for a time, answering guests calls and checking myself and another man in. But she never quit smiling and the tone in her voice never changed. She seemed very pleasant and professional.
At check in, you get directions to their parking ramp which is a connected city ramp, I believe, as you do have to have your parking ticket validated. It is very easy to find located right behind the hotel building with a connecting doorway. No problem with that whatsoever, and i felt totally secure in the ramp all by myself in the late evening hour as it is very well lit.
Going up the the rooms, I did notice it all seemed quite clean...including the glass elevator...but opening my hotel room door I admit I was a bit disappointed. Don't get me wrong...it seemed very, very clean, and the beds are to die for comfortable. But...the decor was run down, wallpaper peeling from bathroom wall...and there was a distinct musty odor. Actually, it seemed to be coming from the central air system to me...but it could have also just been in the walls, as it did not seem near as offensive with the air off as it did with the air on. Regardless, it definitely made you feel like you were in a hotel past it's prime.
Another point I would like to make about that, is that upon check-in when I was given my key, the woman at the front desk wrote 'priceline' on the cardboard carrying case the key comes in. I had never seen anyone do that before, so was a little confused as to why she had done it, then it occurred to me that perhaps this was a way to decide which section of rooms she put me in or to clarify and discrepancies I might have while there with staff so they knew I hadn't paid full price for the room. I know this sounds paranoid, but it really is a mystery to me why she would write that on my key card. Do people who pay full price get updated rooms? I don't know. I think it was just very strange.
So next morning when I check out, I got a closer look at that lobby, and like the room itself, it is very, very tattered. Furniture is really chipped up and missing finish, elevator not so lovely at all in the daylight. However, overall I would say for one-night and the price, it was very clean and secure and I with a discounted price, I would not mind staying here again, though would not pay full price for the same experience...unless, of course, they really do have updated rooms they save for the occasion and it wasn't just my own paranoia.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 5, 2012
We strive to provide each and every one of our guests with the best accommodations and highest quality of service possible regardless of how rooms are booked and we regret if you got the impression of anything different. We appreciate that you took the time to share your feedback with us and would like to let you know that we are updating aspects of our hotel such as carpeting. Thank you for your kind words about our staff, it would be our pleasure to welcome you back in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.