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“Not fancy, just a good hotel.” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   1812 W War Memorial Drive, Peoria, IL 61614   |  
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Ranked #16 of 23 Hotels in Peoria
Puerto Vallarta, Mexico
Top Contributor
111 reviews 111 reviews
12 hotel reviews
Reviews in 42 cities Reviews in 42 cities
63 helpful votes 63 helpful votes
“Not fancy, just a good hotel.”
4 of 5 stars Reviewed September 7, 2013

I slept like a baby here for two nights even with my room next to the freeway. Fridge, microwave and good sized bathroom. The bathroom was nicer than 3-4 star hotels I've stayed at. The bed was comfortable. The staff was nice. I had no complaints.

Room Tip: Avoid the hwy side if you are light sleeper. Get the 2nd floor if possible.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen_Geerdes, General Manager at Comfort Suites, responded to this review, September 8, 2013
Thank you for your lovely response! We love serving our guests with our hassle-free accomodations and great variety in our amenities, and we love it when you return! We are especially committed to making your stay in Peoria,memorable enough to want to make us your go-to lodging, wherever you are.
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83 reviews from our community

Traveler rating
    21
    29
    23
    7
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Centreville, NB
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile

A little challenging to find if you are not paying attention. Drive through the Perkins restaurant parking lot. Room was fine and clean. Bed comfy and was quiet room. Had to deal with drunk lady on way out at 5am but that can happen almost anywhere. Would stay again.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Top Contributor
95 reviews 95 reviews
49 hotel reviews
Reviews in 57 cities Reviews in 57 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 22, 2013

This was our first time staying at a Comfort Suites and it was a grand experience. Good Job Comfort Suites Peoria! You might think that if you stay at Comfort Suites rather than Comfort Inn you would pay more. Not the case. We loved the ability to stretch out and of course, we always like having a refrigerator and microwave. Being vegetarians we like to be able to have a bit of variety. Happy to recommend this to others.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
1 of 5 stars Reviewed August 7, 2013

Will never stay at this hotel again. When we first arrived we received a room that smelled, had wet carpet, and the AC did not work. We lasted 15 minutes before we requested another room, which they were able to provide. At least the AC worked. The carpets were not nearly as damp, but this room also had a horrible smell (different than than previous room). I immediately went to the store to buy air freshners. 30 minutes later when I got back the feet on my 1 year old were already black from walking on the carpets.

That night we placed the do not disturb sign on the door. It was removed at 9:30 and we left the hotel at 10:00. When we came back our room had not been made. When my wife went to the front desk and was talked down to by the front desk worker. Stated some rule that if housekeeping sees the do not disturb sign they don't ever come back to check. I guess that explains why the place is so dirty. We did finally get towels and ice bags to put in the trash cans.

In addition to the dirt the room had no hot water in the shower. You turn the knob to adjust tempature and nothing changed. Nothing like a semi-warm shower to start the day. To top it off you can head down the the picked over breakfast bar. Nothing was being re-stocked and the trash can was overflowing. Attendent could care less.

My sister stayed at this hotel at the same time. She also had the issue with bad smelling rooms and no hot water.

Comfort Suites really needs to evaluate this hotel and decide if they want their name over the door. I think I would of had better luck next door at the Super 8 for half the price.

Room Tip: Goto another hotel.
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen_Geerdes, Manager at Comfort Suites, responded to this review, August 15, 2013
I am sorry that you were disappointed with your room here during your recent visit. Thank you for taking the time to share your experience. I will use your comments in our next staff meeting with housekeeping and front desk, so we can improve our service here at the Comfort Suites, so we can prevent others from begin unhappy with their choice to stay with us.
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Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2013

The hotel is run down, not kept up and not clean. I asked three times for our room to be cleaned (beds made and floors vacuumed) but it was never done. Another person in our party was given a room with vomit on the floor. She promptly left the hotel. Two days later someone else checked into that room, and the vomit had never been cleaned up. The breakfast attendant is rude and didn't keep items refilled. 15 minutes before breakfast was over, she started turning everything off, regardless of the fact people were still coming in. Management could have cared less and the entire staff is rude.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen_Geerdes, General Manager at Comfort Suites, responded to this review, August 2, 2013
I am sorry that you were disappointed with your room here during your recent visit. Thank you for taking the time to share your experience. I will use your comments in discussions and training to improve our service here, so that we can prevent others from being unhappy with their choice to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Minnesota
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 3, 2013 via mobile

Sign visible from I74, but not on street. Drive through Perkins parking lot to access Comfort Suites. Our room was clean and comfy, with microwave and bar refrigerator. There is a pool. Hair dryer requires two handed operation so one can't use a styling brush while blowing hair dry. Breakfast was fresh waffles, biscuits and gravy, various fruit and juices, hard boiled eggs. Our bill was $110 AARP rate including tax. We like Choice Hotels for value but I think it's a little expensive. We'll stay here again because it's convenient.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gretchen_Geerdes, Manager at Comfort Suites, responded to this review, July 10, 2013
Thank you so much for your business and your comments about our hotel. We try to exceed the expectations of every guest and are very happy when people enjoy themselves here. We hope you will stay with us again during your next visit to our area. I understand the price seems a little expensive but we are in line with the other hotels in the area. thank you,
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Elkhart
Top Contributor
142 reviews 142 reviews
67 hotel reviews
Reviews in 89 cities Reviews in 89 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 7, 2013

Staff was friendly which helped after pulling into the parking lot wondering if I had made a mistake in choosing this hotel. Check in process was great, room was clean and spacious. Everything a person could need was there, was able to complete my work at the desk without any interruption as the hotel seemed to be quiet. Got a good nights sleep as the bed was comfortable, only issue was the tub seemed to drain slower than the shower water was coming out. I would stay here again if I am in the area.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 1812 W War Memorial Drive, Peoria, IL 61614
Phone Number:
Location: United States > Illinois > Peoria
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #16 of 23 Hotels in Peoria
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to the Comfort Suites ideally located off Interstate 74, minutes from downtown Peoria, Bradley University and Northwoods Mall. This Peoria hotel is close to other popular attractions and businesses like Caterpillar, Constitution Gardens, Exposition Gardens, the Glen Oak Amphitheater, the Glen Oak Zoo, the Peoria Civic Center, the Lakeview Museum and Wildlife Prairie Park. Tucked away in a quiet location, the hotel is just seconds away from popular restaurants and cocktail lounges and adjacent to a 24-hour Perkins restaurant. ... more   less 
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