We had an emergency plumbing problem that occurred at 8:00 at night, we had to find somewhere to stay right away. I tried several other hotels rate very high and not very sensitive to my situation. I called AmeriInn and talked with Melissa, she was great advised no problem. When we arrived great welcome from Melissa, expressed concern for our problem and offered us popcorn. She advised no problem if we needed to stay another night. I love the hotel feels homey. I would recommend to everyone.