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“Hampton Inn - Peoria, IL” 4 of 5 stars
Review of Hampton Inn and Suites Peoria at Grand Prairie

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Hampton Inn and Suites Peoria at Grand Prairie
2.5 of 5 Hotel   |   7806 N. Route 91, Peoria, IL 61615   |  
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Ranked #2 of 23 Hotels in Peoria
United States
1 review
“Hampton Inn - Peoria, IL”
4 of 5 stars Reviewed October 10, 2013

Hampton hotels always seem to be a nice place to stay, they are clean, updated, and have a good breakfast selection. The only issue was with booking the hotel, the number on the website takes you to a call center and the individual was very hard to understand and wanted to book my stay in VA instead of IL which I was looking for - I had to call 3 times before I finally asked for the hotels direct # and at that point was able to book.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGMPeoria, General Manager at Hampton Inn and Suites Peoria at Grand Prairie, responded to this review, October 23, 2013
Thank you for choosing the Hampton Inn and Suites Peoria at Grand Prairie while in the area! Our Team takes pride in providing an outstanding experience with each stay! I apologize you had such a hard time booking your reservation through Hampton's reservation hotline. I will make sure the Hampton Brand is aware of this matter and get it addressed immediately. As always, feel free to contact the hotel directly to book your reservations. We truly appreciate your business and look forward to seeing you on your next trip to Peoria, IL!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    88
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    8
    3
    4
See reviews for
51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
mundelein,IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 9, 2013

Very nice clean new hotel that made my nights stay enjoyable. Would stay here next time to Peoria! The location of th ehotel is not far from many of the attractions of Peoria. Plenty of places to eat and shop near by to the hotel.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGMPeoria, General Manager at Hampton Inn and Suites Peoria at Grand Prairie, responded to this review, October 23, 2013
Thank you for choosing the Hampton Inn and Suites Peoria at Grand Prairie while in the area! Our Team takes pride in providing an outstanding experience with each stay by ensuring cleanliness and service are always at the top of our list. Thank you for your business, we look forward to seeing you on your next trip to Peoria, IL.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinehurst, United States
1 review
4 of 5 stars Reviewed October 4, 2013

A great place to stay, as my wife can easily go shopping while I'm taking care of business or playing golf. Really nice. This hotel is especially quiet, as compared to many that we stay at. The breakfast items are fresh and sufficient. I am planning a return trip to this area in two weeks and intend to stay here once again - this time for two nights.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGMPeoria, General Manager at Hampton Inn and Suites Peoria at Grand Prairie, responded to this review, October 23, 2013
Thank you for choosing the Hampton Inn and Suites Peoria at Grand Prairie while in the area! We truly appreciate your business! It is great to hear you were able to take in some of the excellent offerings our location has to offer! We look forward to seeing you on your next trip to Peoria, IL!
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Peoria, United States
1 review
4 of 5 stars Reviewed September 26, 2013

The hotel staff definitely went above and beyond in working with the wedding party to provide each room early so that we were able to use those rooms in order to be ready for a 3 pm wedding. They were very patient with the amount of requests and questions and had 3 weddings to work with, but they made it seem as if we were the only one and worked with us to get the hospitality suite for the bridal party to get the bride ready.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGMPeoria, General Manager at Hampton Inn and Suites Peoria at Grand Prairie, responded to this review, October 23, 2013
Thank you for choosing the Hampton Inn and Suites Peoria at Grand Prairie while in the area! Our Team takes pride in providing an outstanding experience with each stay! We understand what an exciting and memorable time weddings are and try to do our part in making it as stress free as possible. It is wonderful to hear you were able to utilize the Hospitality Suites while the wedding party gets ready. It is such a spacious and beautiful suite. Thank you for allowing us to be part of such a beautiful memory, we are truly honored.
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Frankfort, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2013

Our daughter's wedding was last weekend in the Peoria area and we had many out of town guests. Approximately 25 rooms booked at this hotel. I can not say enought about how gracious and accomodating the staff was during our stay. The rooms were very clean, extremely comfortable and well furnished. The shuttle busses provided were timely and drivers very tolerant of singing on the busses. All our guests complimented the hotel and all there staff and said that have not had a better hotel experience. Kudos to this Hamptonn Inn and would highly recommend a stay here!!! Thank you again for making a great weekend even better with your service!!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGMPeoria, General Manager at Hampton Inn and Suites Peoria at Grand Prairie, responded to this review, October 31, 2013
I am so happy that we were able to be a part of your wonderful wedding weekend. We pride ourselves on making sure that everyone has a great stay with us. We look forward to seeing you in the future if you return to Peoria.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, United States
1 review
4 of 5 stars Reviewed September 9, 2013

Very nice stay at Hampton Inn Suites in Peoria and a property that I would recommend for business or pleasure. It has great ambiance and the in property amenities are great. I would stay at this property again any time.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGMPeoria, General Manager at Hampton Inn and Suites Peoria at Grand Prairie, responded to this review, October 31, 2013
Thank you so much for your great response. I am very happy that we were able to exceed your expectations and look forward to seeing you in the future if you return to Peoria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
arlington heights, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 7, 2013

The dark hair guy, the one checking me in, is very unfriendly, and act as if he didn't want me to stay there at all. He lied to say that the regular room do not have refrigerator and microwave ( other staff said, only rooms with queensize beds don't have it, for the same price). He seems very lazy and unprofessional

  • Stayed September 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGMPeoria, General Manager at Hampton Inn and Suites Peoria at Grand Prairie, responded to this review, October 23, 2013
First of all, thank you for your candid feedback of your stay with us. I thank you for selecting our hotel and truly apologize that we did not meet your expectations. I especially wanted to take this opportunity to apologize in regards to our staff not being more attentive regarding your concerns. I truly regret that our staff did not provide you with the level of customer service you deserve. Our main priority is for all our guests to have an exceptional stay and I sincerely apologize if we were not able to deliver this for you. Once again, I do apologize for any inconveniences you may have had and I hope the next time you return to the area you consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Peoria at Grand Prairie

Address: 7806 N. Route 91, Peoria, IL 61615
Phone Number:
Location: United States > Illinois > Peoria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Peoria
#3 Family Hotel in Peoria
#4 Business Hotel in Peoria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Peoria at Grand Prairie 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Hampton Inn Peoria hotel at Grand Prairie, IL, is located next to the Shoppes at Grand Prairie, our infamous outdoor mall home to many shops and dining options. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 
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Also Known As:
Hampton Inn And Suites Peoria At Grand Prairie Hotel Peoria

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