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“Conference and over night” 5 of 5 stars
Review of Holiday Inn Express Chicago-Oswego

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Holiday Inn Express Chicago-Oswego
2.5 of 5 Hotel   |   2055 Weisbrook Drive, Oswego, IL 60543   |  
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Ranked #1 of 2 Hotels in Oswego
Certificate of Excellence 2014
Atlanta, Georgia, United States
1 review
“Conference and over night”
5 of 5 stars Reviewed November 10, 2011

I hosted my 4th Women at the Cross Conference 10-28 thru 10/29/2011 at this facility. The staff was exceptionally pleasant and helpful. Excellent customer service which is hard to find in this day and time. I really commend the staff for all of their assistant to me and my guest. The guest that reserved rooms were very impressed of the cleanliness of the room and the excellent costumer service. I was expressed with the conference room and the help that the donated by the staff. I will host my 2012 conference here everyone wanted to come back to this particular hotel. Word of mouth makes a business or destroy this word of mouth will make the business. We will be reserving more room in 2012...See you in September. God Bless and once again thanks

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelguru75, Manager at Holiday Inn Express Chicago-Oswego, responded to this review, November 18, 2011
Thank you for the great review! It was our pleasure making sure that everything went well for your conference. Can't wait to do it all again next year! Look forward to seeing you in September!
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95 reviews from our community

Traveler rating
    54
    31
    7
    2
    1
See reviews for
26
12
5
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Schaumburg, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2011

I've stayed here a few times in the past and have had slow internet in the past so it's a money thing. lower price lower bandwidth.
I stay here when I DO NOT have to use the Net for work or planning my next day. even trying to book a flight is a chore.
as for everything else, the other reviews point it out very well. the staff are friendly and even the one that wasn't from a passed visit after letting management know, she changed her attitude. so management does seem to care.
it is strange that my room had and extremely loud bathroom fan as well. as for the smell of smoke in the elevator it comes from the smokers outside. when they go back to their room the smell on their cloths will permeate the elevator. stand next to one and you'll understand

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelguru75, Manager at Holiday Inn Express Chicago-Oswego, responded to this review, November 18, 2011
Thank you for your review and feedback. Next time you are back in the area, please let us know and can try to have our IT person on site to help diagnose the problem with the internet.
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Suamico, Wisconsin
Top Contributor
117 reviews 117 reviews
24 hotel reviews
Reviews in 47 cities Reviews in 47 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 31, 2011

Quickly needed a place to stay after our son and his wife had their first child. This hotel was close to the hospital and priced okay for the area. The room was clean, then bed comfortable and it was quiet for my wife and me. The staff was very friendly and that is why I made it 4 stars rather than 3 to put it above average. The morening breakfast was typical of the included variety although you could make pancakes if you wanted to. If we are staying in the area in the future we would choose this one again.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelguru75, Manager at Holiday Inn Express Chicago-Oswego, responded to this review, November 18, 2011
Thank you for your review and congratulations on the birth of your grandchild. We look forward to your next visit when you are back in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Litchfield, Connecticut
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 20, 2011

I must say that the hotel was very nice, the staff was friendly and outgoing, but the hotel is a bit off the beaten path to find. Visiting the Rush medical center which is but 5 minutes away, the hotel is convinient. There is a small gym and pool, the breakfast which starts at 6am is excellent and the staff working the dining area are very attentive and kind. There is plenty of parking and free internet. There was a microwave in the room as well as a coffee maker. it is a good stop for business, very comfortable beds too!

Room Tip: The room is NOT stocked with conditioner, only shampoo-they have some behind the front desk..or brin...
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kernersville, NC
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 7, 2011

You can see the hotel from the state highway, but access is from a feeder road behind the hotel. Lobby is very nice at check in. However they have a rather small breakfast area. That is next to glass wall where you can see the workout room (2 treadmills), and see through the next glass wall to the pool. Feels a bit cramped compared to other lobbies/breakfast areas (or maybe I have become spoiled).

Close enough to neighborhood lake to walk the fitness trails. That was very nice.

Room was very spacious and enjoyed the space. Very large flat screen TV, but only 2 of the 4 digital channels advertised in the guide were available. The large amount of tile on the floors, created an echo effect from any noise in the hall. A/C is old
style, manual (as opposed to digital). Temperature adjustment took a few adjustments.

I would certainly stay there again on business. It just was not an outstanding stay.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 26, 2011

We experienced friendly service in this clean, small hotel. The indoor pool is tiny! The trucks were a little loud on the nearby highway, but the inside of the hotel was quiet even with a lot of baseball and dance teams staying there. Nice staff! I would stay at this hotel again.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
False Bay, Washington
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2011

Personable desk staff and asst mgr (no real problems with the people). Upon inspecting the room after getting the key cards, found an ink stain on the folded-over sheet on the bed as well as a small, barely noticeable hole on the opposite side that escaped the cleaning staff's notice. Asked the desk staff to change my room or change the sheets; they changed the sheets. Upon return to the room after dinner, tested out the wireless internet - no problems. Also, put on my inspector hat. (Maybe I'm too particular.) The tally included: missing pen and paper/notepad; TV channel listing not by the TV or on a desk, but fallen behind one of the bedstands (obviously, never picked up by cleaning staff from prior guest use); thick, gunky dust on the bathroom door hinges; a hair floating in an otherwise clean toilet; and further stains of some kind on the bed skirt. Not up to what I consider normal performance for a HIE. It left me with a feeling of if they missed those things--esp. the bed skirt stains--what else may be wrong with the room that I didn't see? Was going to make a multiple night stay...moved to a different hotel the next day. Would I stay here again? Possibly, if there were no other equitable options. Hey manager - your cleaning staff let you down with a lack of attention to detail and common sense!

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Chicago-Oswego

Address: 2055 Weisbrook Drive, Oswego, IL 60543
Phone Number:
Location: United States > Illinois > Oswego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Oswego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Chicago-Oswego 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The newly remodeled Holiday Inn Express Hotel & Suites in Oswego, Illinois is conveniently located in the far western suburbs of Chicago (near Aurora, Montgomery, Yorkville, Plainfield, Sugar Grove and Naperville). Surrounded by I-88 to the north, I-355 to the east, and I-55 to the south, you will find small town friendliness with easy access to the big city. Attractions such as Walter Payton's Roundhouse, Hollywood Casinos, Paramount Arts Centre, Raging Waves Waterpark, Rich Harvest Farms Golf Course and Fox Valley Mall are only 10 minutes away. If you prefer not to drive into Chicago, a short distance from the hotel are two Metra train stations (Aurora downtown and Route 59) to take you there, where all the Chicago attractions are either a short walk or cab ride away. When you return to the hotel take a dip in our indoor pool or whirlpool, or work out in our fitness room. Our friendly professional staff can take care of all your needs whether traveling for business or pleasure. All rooms are smoke-free and include several amenities to enhance your stay, such as 2-line phones, voice mail, coffee-maker, iron and ironing board, microwave, refrigerator, flat screen TV and free high-speed Internet access. All basic cable channels plus HBO and Showtime are available (many in HD) for your viewing pleasure. ... more   less 
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Also Known As:
Holiday Inn Express Chicago-Oswego Hotel Oswego
Holiday Inn Oswego
Oswego Holiday Inn

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