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“WOW. Wonderful remodel” 5 of 5 stars
Review of Holiday Inn Chicago Oakbrook

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Holiday Inn Chicago Oakbrook
3.0 of 5 Hotel   |   17 West 350 22nd Street, Oakbrook Terrace, IL 60181   |  
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Chicago, Illinois
Top Contributor
94 reviews 94 reviews
63 hotel reviews
Reviews in 56 cities Reviews in 56 cities
44 helpful votes 44 helpful votes
“WOW. Wonderful remodel”
5 of 5 stars Reviewed November 16, 2012

I stayed here back in June but let me tell you they have remodeled and the rooms look fantastic. Fresh paint, new furniture, new carpet , very very nice..This is a must see close to.all kinds of shopping and eating establismeants. And let me send out a special shout out to Ned he works the front desk let me tell you they need him to train all front desk staff at All the Holiday Inns.very friendly and went above and beyond to make us feel welcome ..THANK YOU NED !!!!!.So please if you are coming to Oakbrook Terrace weather its for shopping or Dr.appt such as our visit was for 9 miles from Loyola ..give this place a try.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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218 reviews from our community

Traveler rating
    87
    63
    32
    19
    17
See reviews for
37
27
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90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
North Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2012

I stayed at the Holiday Inn located in Oakbrook and it was a nice stay. The staff was very professional and courteous. When checking in I met Q & Michelle, who were very nice. I would see Q, ocassionally and she would ask me was everything ok. I loved my room. The beds are beyond comfortable and the price was good. The hotel is in a good area. I felt very safe. The stores to shop in are across the street. Also, There are lots of choices for eating nearby. If you don't want to leave the hotel there is a Bar Louie downstairs with great food and staff. I highly recommend this hotel and you will be pleased.

Room Tip: The corner rooms are larger for the same price. I was at the end of the hall, but the space was wort...
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam U, Manager at Holiday Inn Chicago Oakbrook, responded to this review, November 13, 2012
Thank you for staying with us and taking the time to post your review of the property. Customer service is the key to our success, and we are thrilled that Michele and Q took care of you and met your expectations. Looking forward to seeing you again soon!
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Plymouth, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 9, 2012

I traveled to Oakbook for business and required a cost competitive place to stay. The Holiday Inn Oakbrook more than met my expectations. The facility is located extremely close to the local mall, several restaurants, and business parks. The room was clean and comfortable.

What really set this hotel apart from me was the staff. When I came I was greeted by Ned who was extremely helpful with a quick check-in and a lookup of my Priority Club credentials. Other Staff was extremely courteous as well.

Room Tip: If you haven't been to the hotel before it is a little difficult to see (until you pass it). Th...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 8, 2012 via mobile

I am not a traveller at ALL. I am from a very small town and got sent to Chicago for work. I had NO idea how to get around in a city and I had no car. Upon my arrival, I found a clean, bright hotel. The man behind the counter (Ned)was dressed like a professional gentleman and was warm and courteous. I woke up my first morning very ill and found that my phone charger did not work. The girl behind the counter (Q) charged my phone herself! I was able to purchase a new charger in the hotel giftshop. I worked LONG hours while I was there and the Bar Louie manager (Dennis) made drinks that couldn't be beat with a delivery to match. Great conversation and company with ALL staff I encountered. EVERYONE went far beyond the call of duty to make me feel welcome and safe in the big city. THANK YOU SO MUCH. 10 STARS!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam U, Manager at Holiday Inn Chicago Oakbrook, responded to this review, November 9, 2012
Thank you so much for staying with us and for taking the time to recognize our staff. It means a lot to us that we could make your stay so comforting and enjoyable. We hope you do come back to the big city and stay with us again soon.

Thank you
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Los Angeles, California
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2012

My experience at this Holiday Inn was amazing from start to finish. Q, an employee at the front desk, helped me many times through out my stay. She was friendly and amazing! I was able to get an early check in and because they didn't have a king room available as I requested, they gave me a room with 2 queens and a free breakfast coupon for any inconvenience.

The breakfast buffet was very tasty. They had a variety of tasty breakfast foods - they even had sauteed mixed vegetables that were great with the scrambled eggs.
The waiter that helped me during breakfast was very attentive.
I also ordered room service from Bar Louie and the staff was very helpful and pleasant. The food was delicious as well. The bar also has great drink and happy hour deals.

The room itself was clean and comfortable. The hotel location was right by multiple malls and had many food options in the area. It is a little drive to the city especially with Chicago traffic. I would definitely recommend this hotel and hope to stay there again soon.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam U, Manager at Holiday Inn Chicago Oakbrook, responded to this review, November 6, 2012
Thank you so much for staying with us and for the wonderful comments about Q! She is a great assett to our hotel. We are happy you enjoyed your stay at the hotel as well as the food at Bar Louie. We look forward to seeing you again soon.

Best Regards

Adam Udany
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Chicago, Illinois, United States
1 review
4 of 5 stars Reviewed October 26, 2012

I planned a business event here, and not only did everything go according to plan, but my colleagues were beyond impressed. Robert, the sales and catering manager, did an excellent job of communicating with me day in and day out. If there was any sense of doubt in the organization or communication aspects of planning the event, Robert would call or email me right away to get it straightened out. The perfect planning mirrored the perfect event. Everyone enjoyed themselves. I will definitely be planning another business meeting at this Holiday Inn!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam U, Manager at Holiday Inn Chicago Oakbrook, responded to this review, November 6, 2012
Thank you for choosing our hotel for your business meetings and events. We are very happy you enjoyed your experience, and we look forward to holding more of your events here. We appreciate your kind words about Robert, and will be sure to pass them along.

Best Regards

Adam Udany
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2012

Great place for an inexpensive stay. It was my first time here and although it's not the best location if you're doing business right in downtown, it was great for my meetings outside the city. The best part was the staff. One employee at the front desk named "Q" was awesome. She was very funny, super friendly and very accommodating. The restaurant in the lobby was also very good, great staff and super convenient. I'll definitely stay there again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
Number of rooms: 215
Official Description (provided by the hotel):
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access! ... more   less 
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn

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