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“Superb and Excellent Accommodations and Service!” 5 of 5 stars
Review of Hilton Garden Inn Oakbrook Terrace

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Hilton Garden Inn Oakbrook Terrace
3.0 of 5 Hotel   |   1000 Drury Lane, Oakbrook Terrace, IL 60181   |  
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Breakfast on Us!
Gambier, United States
1 review
“Superb and Excellent Accommodations and Service!”
5 of 5 stars Reviewed February 5, 2014

My family and I only was able to stay one night of two which we intended, but had to leave unexpectedly after the first night due to a huge snow storm in the area after we arrived. The one night was better at this hotel than 10 stays at numerous other hotels we have stayed at all over the United States. It is highly recommended for individuals as well as for families!!!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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344 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Eureka, ill
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 2, 2014

We spent the last two nights at this Inn. The staff was exceptional and went out of there way to make the experience pleasant. The rooms were very clean and well maintained with all of the necessary amenities. The one thing we were most impressed with was the beds we slept very well and did not wake up sore. The breakfast was well above average and very appealing. If in the area do not hesitate to stay

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris H, General Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review, February 4, 2014
I sincerely appreciate your review! We take our cleaning and cook to order breakfast seriously and appreciate the feedback. Our beds are adjustable and allow you to custimize the firmness to your liking. We will look forward to your return!

Regards
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Cleveland, United States
1 review
5 of 5 stars Reviewed February 2, 2014

Easy to reserve. Great Value. Stayed at this property for a quick overnight trip for business. Price was good, location was great, clean hotel. The staff was very friendly. I would definitely recommend this property to family and friends, as well as business colleagues.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Lapeer, United States
1 review
5 of 5 stars Reviewed January 19, 2014

I found my business trip to be especially enjoyable staying at the Hilton Garden Inn. I could have chosen the Hilton Suite, but I liked the price better at the Garden Inn. I was very impressed with every accommodation.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, United States
1 review
5 of 5 stars Reviewed January 15, 2014

My husband and I booked a Bed and Breakfast weekend for a conference in the area. We were welcomed in the lobby with hot tea and coffee at the fireplace after a cold drive. The room was comfortable and had good WiFi, bathroom was clean and well stocked. Our breakfast was included in the rate, and it was delightful - cooked to order. The Greek yoghurt granola was wonderful. However, guests need to know if the breakfast is included, as our friends' did not. A mall is 2 minutes away with numerous choices for dinner. My conference used the Hilton's shuttles and all the drivers were friendly and helpful.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Lafayette, United States
1 review
5 of 5 stars Reviewed January 15, 2014

This is undoubtedly one of the best hotels I have ever been to. The staff is so friendly and helpful and always have a smile on. They are ready to answer any question and truly go the extra mile to make sure that guests are taken care of. The rooms are nice and nicley furnished. The hotel was really quiet which allowed for concentration while working and uninterrupted sleep. If I ever return to the area, I would not hesitate to stay here again.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goshen, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 13, 2014

This is the first Hilton hotel that I've ever stayed at where they charged for a complimentary style breakfast. And, they advertise that they offer dinner. Don't believe it. They do not. I felt gouged to pay $14 for a breakfast that would normally have been offered for free at any other hotel. Disappointed.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris H, General Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review, January 14, 2014
Thank you for the review. I am sorry that you felt you were mislead regarding our breakfast offering, and we will review this to ensure wording is clear. As discussed unless with a group package or special offer, the Hilton Garden Inn Brand along with the Hilton brand do not offer complimentary breakfast. Our Hampton, Homewood, and Embassy Brands do offer complimentary breakfast. Thank you for your response.
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Additional Information about Hilton Garden Inn Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Oakbrook Terrace 3*
Official Description (provided by the hotel):
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace

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