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“No problems” 5 of 5 stars
Review of Hilton Garden Inn Oakbrook Terrace

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Hilton Garden Inn Oakbrook Terrace
3.0 of 5 Hotel   |   1000 Drury Lane, Oakbrook Terrace, IL 60181   |  
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Rigby, Idaho
Top Contributor
200 reviews 200 reviews
192 hotel reviews
Reviews in 126 cities Reviews in 126 cities
102 helpful votes 102 helpful votes
“No problems”
5 of 5 stars Reviewed February 21, 2013

This is a typical Hilton Garden Inn, and so the amenities are good as expected. I had no issues during my 2-night stay. The hotel and my room were very clean and well-maintained. The bed was comfortable and I slept well. Internet speed was fast. Breakfast is not included in all room rates, so be aware of this when you book your stay. The breakfast quality was good. A local shuttle is available for nearby trips, but not to O'Hare or Midway. I would not hesitate to stay here again when in the area.

Stayed February 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulGrande, General Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review, February 26, 2013
Dear Ajnuff,

Thank you for taking your time to write a review of our property. We will soon be implementing our Project Grow Lobby renovation. Hopefully you will get a chance to return in the Spring and see the improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
    196
    127
    33
    23
    4
See reviews for
80
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141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
  • Russian first
  • Spanish first
  • Any
English first
Normal, Illinois
1 review
4 of 5 stars Reviewed February 11, 2013

This property has always been clean and quiet. I have stayed here approx. 10 times and each one has been a quality experience. Good showers, wifi worked fine. The fitness equipment is getting a bit old perhaps but it was fine.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulGrande, General Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review, February 26, 2013
Dear JohnCStark55,

Thank you for taking your time to write a review of our property. I am truly glad to hear you consistently have great experiences during your many stays. Drop me a line sometime on your opinion of what would help in our fitness center.
We will soon be implementing our Project Grow Lobby renovation, I look forward to your comments on the changes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 6, 2013

If you are in the area for business with any of the many companies in the Oakbrook Terrace area, this is a good choice. Easy to get to from O'Hare, and convenient to many major corporate offices nearby. Rooms are clean and comfortable. The restaurant food choices and quality was above the average HGI. Would stay there again.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulGrande, General Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review, February 26, 2013
Dear Rantoday,

Thank you for taking your time to write a review of our property. We appreciate you choosing to stay with us and spreading the good word. I hope your business travels have you returning to us soon.
We will soon be implementing our Project Grow Lobby renovation, I look forward to your comments on the changes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukesha, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 24, 2013

I would recommend this hotel for people who want to stay in Chicago but are dismayed at the expensive valet parking you find at the downtown hotels. If you are driving your own car, stay in Oakbrook Terrace at this hotel and save about $45 a day on parking. Parking here is free. It is located 18 miles directly west of the Loop and takes about a half hour when the traffic isn't bad. If it is, say, a Saturday evening, allow an hour just to be sure. The freeway that you take, I-290, runs right into downtown and ends, so getting in and out couldn't be simpler.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 23, 2013

This hotel is a very nice place to stay. It is very clean and reasonably priced. The only thing I didn't care for was the bed, it was a Sleep Number and I could never adjust it correctly for comfort so my back hurt the three nights we stayed. They have a great pool and work out area and a great buffet breakfast that cost about 13 per person but it is well worth it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosse Ile, MI
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2013

Stayed on a Sunday night with a holiday the next day (MLK Day), so traffic was light. We were impressed by the excellent condition of this up-to-date hotel in the Chicago suburbs. The price was right--$79 plus taxes for a single king room--and the staff was knowledgeable. Our only regret was that there is no free breakfast, but a Panera is nearby, which solved that problem.

Room Tip: Although the surrounding area is safe, we chose not to sleep in a first floor room.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 29, 2012

Check-in was a breeze -- important after a long tiring drive. Type of room requested
was honored. Requested additional computer chair for desk as both of us had our laptops. Tom Lohan immediately responded to our request & offered any additional assistance we might need. More than enough desk space for two to work. Wonderful view from our first floor window.

We used their "Weekend Breakfast Deal" and before we even sat down, Waja
was there offering to get our coffee, juice, etc., explaining the availability of cooked to
order items & offered any additional assistance we might need. Coffee was immediately
replenished when cups became half full. Her high quality of service was offered to all in
the dining room. Her warm, friendly care was sorely missed on her days off during our stay.

Adjustable firmness of mattress was a real plus. Very clean room, excellent housekeeping
staff, easily accessible to downtown Chicago. Pool towels were much larger than most
hotels have in pool area -- a real plus.

Would definitely return and recommend to others.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Oakbrook Terrace 3*
Number of rooms: 128
Official Description (provided by the hotel):
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace

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