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“Good choice for business in the burbs” 4 of 5 stars
Review of Hilton Garden Inn Oakbrook Terrace

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Hilton Garden Inn Oakbrook Terrace
3.0 of 5 Hotel   |   1000 Drury Lane, Oakbrook Terrace, IL 60181   |  
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Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Good choice for business in the burbs”
4 of 5 stars Reviewed February 6, 2013

If you are in the area for business with any of the many companies in the Oakbrook Terrace area, this is a good choice. Easy to get to from O'Hare, and convenient to many major corporate offices nearby. Rooms are clean and comfortable. The restaurant food choices and quality was above the average HGI. Would stay there again.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulGrande, General Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review, February 26, 2013
Dear Rantoday,

Thank you for taking your time to write a review of our property. We appreciate you choosing to stay with us and spreading the good word. I hope your business travels have you returning to us soon.
We will soon be implementing our Project Grow Lobby renovation, I look forward to your comments on the changes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Waukesha, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 24, 2013

I would recommend this hotel for people who want to stay in Chicago but are dismayed at the expensive valet parking you find at the downtown hotels. If you are driving your own car, stay in Oakbrook Terrace at this hotel and save about $45 a day on parking. Parking here is free. It is located 18 miles directly west of the Loop and takes about a half hour when the traffic isn't bad. If it is, say, a Saturday evening, allow an hour just to be sure. The freeway that you take, I-290, runs right into downtown and ends, so getting in and out couldn't be simpler.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 23, 2013

This hotel is a very nice place to stay. It is very clean and reasonably priced. The only thing I didn't care for was the bed, it was a Sleep Number and I could never adjust it correctly for comfort so my back hurt the three nights we stayed. They have a great pool and work out area and a great buffet breakfast that cost about 13 per person but it is well worth it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosse Ile, MI
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2013

Stayed on a Sunday night with a holiday the next day (MLK Day), so traffic was light. We were impressed by the excellent condition of this up-to-date hotel in the Chicago suburbs. The price was right--$79 plus taxes for a single king room--and the staff was knowledgeable. Our only regret was that there is no free breakfast, but a Panera is nearby, which solved that problem.

Room Tip: Although the surrounding area is safe, we chose not to sleep in a first floor room.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Top Contributor
54 reviews 54 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 29, 2012

Check-in was a breeze -- important after a long tiring drive. Type of room requested
was honored. Requested additional computer chair for desk as both of us had our laptops. Tom Lohan immediately responded to our request & offered any additional assistance we might need. More than enough desk space for two to work. Wonderful view from our first floor window.

We used their "Weekend Breakfast Deal" and before we even sat down, Waja
was there offering to get our coffee, juice, etc., explaining the availability of cooked to
order items & offered any additional assistance we might need. Coffee was immediately
replenished when cups became half full. Her high quality of service was offered to all in
the dining room. Her warm, friendly care was sorely missed on her days off during our stay.

Adjustable firmness of mattress was a real plus. Very clean room, excellent housekeeping
staff, easily accessible to downtown Chicago. Pool towels were much larger than most
hotels have in pool area -- a real plus.

Would definitely return and recommend to others.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wausua
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 14, 2012

I stayed at the Hilton Garden in Oak Brook a few weeks ago. I was attending a trade show in Chicago and had out of country guests with me.

Check in was easy and even was smooth for my foreign guests. Once I got to my room I was pleased with a nice modern layout and 42" HD television with a nice cable selection. Once settled I needed to get something to eat and this hotel has a small restaurant on site and also a pantry that you can purchase anything from fruit to lunch meat to frozen dinners. This is just what the business traveler needs sometimes.

The hotel is newer and is appointed nicely. It is the in-between range they seem to shooting at. Nicer than a Hampton Inn but not as nice as a full blown Hilton. Hyatt Place would be a similar hotel and competitor.

The staff was effecient and on the ball. Parking was a snap. We left in the morning and all went quickly and smoothly. I paid $145 plus taxes which for the Chicago area is ok.

About the only knock would be the bathroom which are small and ordinary. But still ok.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Linn, Oregon
Top Contributor
121 reviews 121 reviews
115 hotel reviews
Reviews in 88 cities Reviews in 88 cities
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed November 13, 2012

This HGI property is part of complex consisting of the HGI and a Hilton Suites on the other side of the parking lot. The two hotels are separated by a large conference center. Access to the HGI is easy from the adjacent freeway. Getting the most irritating negative out of the way, parking is terrible, and even access to the covered front entry can be difficult due to large idling buses blocking the area. When there is an event at the conference center - as there was during my stay - the parking spaces in front of the hotel are completely full, forcing a guest to parking in a garage across from the hotel. If it's raining or windy, and particularly if you have bags, the trek from the garage to the hotel is not pleasant. Parking and access to the hotel detract from what is in other respects a nice property.

Once you manage to make it into the hotel, the property is a nice HGI location. Staff is friendly and efficient. The pantry is well-stocked and offers a good selection of spirits and other beverages. The five-floor hotel appears well-maintained. My room was clean and had the usual HGI amenities. I will say that the matress - at least the one in my room - need replacing, as I felt I was sleeping in a bowl (I had to roll in order to get out of bed). The main floor offers the usual HGI features (restaurant, laundry, business center, workout area).

As a Diamond HHonors member that visits many Hilton-branded properties, on balance, I'd rate this HGI property was OK for a one-night business trip stay. The parking situation was very irritating, and would likely cause me to look for a comparable HGI location elsewhere for my next trip to this area.

Room Tip: Ask for a room on the 5th floor, away from the elevators, on the end of the hotel away from the near...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Oakbrook Terrace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Oakbrook Terrace 3*
Official Description (provided by the hotel):
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace

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