Last night I took a seven adults and two children to Ditka's in Oak Brook. I've been there several times. All good. But last night was the exception. The waiter (Bernie) seemed too spread out and the service was lacking. That's why I'm not crazy about automatic gratuity. For the amount of money spent ($364.54) I felt the experience lacking. And the coffee was terriable, and we told them so. But it wasn't removed from the bill.
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