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“Great place in the burbs” 5 of 5 stars
Review of BEST WESTERN PLUS Chicago Southland

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BEST WESTERN PLUS Chicago Southland
2.5 of 5 Hotel   |   4375 Frontage Road, Oak Forest, IL 60452 (Formerly Ramada Limited Oakforest)   |  
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Ranked #1 of 1 Hotels in Oak Forest
Denver, United States
1 review
“Great place in the burbs”
5 of 5 stars Reviewed October 3, 2013

Best Western Plus Southlands Chicago was a pleasant surprise - It was a very clean and well kept property and the staff was so helpful and friendly. We will definitely stay at this hotel again if we find ourselves in the area.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review, October 14, 2013
WOW! What a great review! We would like to thank you for taking your time to leave us a review. I am so happy to hear my staff was friendly and helpful. I will be sharing your comments with all my staff. We can't wait to serve you again in the future.
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116 reviews from our community

Traveler rating
    63
    36
    10
    4
    3
See reviews for
52
16
9
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Tinley Park, Illinois
1 review
5 of 5 stars Reviewed September 30, 2013

My husband and I really enjoyed this hotel. We currently are having our house remodeled and wanted to escape from the dust. All hotels in Tinley Park were sold out for the dates we needed to stay so we decided to try this hotel. To our surprise the hotel was wonderful. The staff was very accommodating and really made us feel like we were at home. We will be recommending this hotel to our family members when they come to visit. Thanks for a great stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review, October 3, 2013
Thank you for taking the time to leave us a review! We are so happy to hear that you had a great stay and happy that we were able to make you feel like you were at home during your stay. We hope your house remodeling is going well! We look forward to serving yourself, your family members and your friends in the future.
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Lincoln, Nebraska
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2013

We really enjoyed our one night stay here, the rooms were clean and very nice, I loved that they were eco friendly. The pool and hot tub were nice to relax in after a day of travel and the beds were very comfy too. The staff was friendly, just wish I would've known the breakfast ended at 9, otherwise it was a great hotel for the price.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review, October 3, 2013
Thank you for being our guest! We are happy to hear that you recognized that we are eco-friendly. We also like to hear that you enjoyed our pool and hot tub after a day of traveling. Its a great place to relax and enjoy with your family. We look forward to serving you again soon!
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Hawthorne
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 29, 2013

Though hidden in an industrial area and not surrounded in the usual strip mall of all the standard hotel chains, we were very pleased with this property. Nothing to look at from the outside, a field and parking lot but once inside what a pleasant surprise. The lobby was spacious and very nicely appointed especially the guest sitting area. The breakfast was also excellent and not crowded at all. The offerings were kept full. We will return if in the area again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review, August 30, 2013
Wow what a great review! We are so happy to hear that we were a surprised find. Our lobby is modern and open and a great place to gather with friends and family. We are also happy you enjoyed our full hot breakfast. Our staffs favorite is make your own chocolate chip waffles. We look forward to serving you again soon!
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Oak Forest
1 review
3 of 5 stars Reviewed August 27, 2013

The walls are paper thin. You can hear a pin drop in the adjacent room. First night I stayed on the first floor and was kept up by the diva practicing her runway catwalk upstairs. The entire room was vibrating and booming with every step. Next night, moved rooms....and was promptly awoken early by the neighbor watching the Shawshank Redemption. Yes, the walls are so Jon I could understand every word of the dialog.

So if you're a heavy sleeper this medium priced hotel may be for you. Light sleepers might want o bring the ear plugs or stay elsewhere.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review, September 3, 2013
Thank you for taking the time to leave us a review! I would like to apologize for any noise issues you encountered during your stay with us. It is our goal to exceed all of our guests expectations. I hope you give us another chance to serve you in the future and I can guarantee you a better experience.
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Wisconsin
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 26, 2013

Stayed here while attending a concert at the First Midwest theater. Upon check in, we walked into our room and it was not cleaned yet (towels on floor in bathroom, bed not made, etc....it was obviously not touched). The young lady at the front desk was helpful and apologetic, but we were not able to get the king room because the cleaning person had gone for the night. We were moved to a queen room over the pool area. Not bad, but not the king we requested. Room was good, clean, etc. About what you'd expect for this level hotel. Pillows were awful, bed was okay. Walls are very thin...we could hear people in the rooms on both sides of us. We can put up with just about anything for one night.

We did not take advantage of the pool or the breakfast (weekend). We found an outstanding place for breakfast up the road about a two minute drive (Mena's) in the strip mall in Country Club Hills. Wow, excellent food. Doesn't look like much from the outside but don't let that fool you.

We'd stay for a one nighter again but I woudn't use this for any extended stay.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at BEST WESTERN PLUS Chicago Southland, responded to this review, August 27, 2013
Thank you for taking the time to leave us a review! I would like to offer my deepest apologizes that upon check-in your room was not clean. This is completely against our standards and I will be following up with housekeeping to see why this occurred. We hope you give us another chance to serve you and I can guarantee you a better experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Chicago Southland

Address: 4375 Frontage Road, Oak Forest, IL 60452 (Formerly Ramada Limited Oakforest)
Phone Number:
Location: United States > Illinois > Oak Forest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Oak Forest
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Chicago Southland 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chicago Southland is a brand new completely revamped property featuring double queen, king rooms and jacuzzi suites. All rooms have flat screen TVs. There is a free pool, hot tub, fitness center, business center and breakfast buffet! Make your reservation now! ... more   less 
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Also Known As:
Best Western Plus Chicago Southland Hotel Oak Forest
Oak Forest Ramada
Ramada Oak Forest

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