I have stayed here before it was a Marriott, and was looking forward to staying now, because I usually enjoy Marriotts. But the first thing that happened was they said they had no rooms, even though our group was booked for several months, and planned to spend well over $100,000 there I was shipped to the Marriott in Okabrook, about 15 minutes away, an okay place, but then I had to come back the next day because my 3 day event was at Oakbrook Hills. Two of our people from Canada got booted when I did, and luckily I had a car to drive us over, so we didn't have to take their makeshift shuttle. Oh, they were apologetic , but they still did it, to about a dozen people in our group, and never gave me an answer to why. I was very embarrassed for my company, whose invited guests had been turned away.

Of course, this left a bitter taste for the remainder of the visit. and I never really overcame it. Will I stay there again? Not on my dime, and it left me feeling bad about the entire Marriott chain.

My husband and I traveled to this hotel for a wedding. We booked a good rate using the rooms blocked for the wedding.

Pros:
We were given a large end room. The room was fine. Not fantastic and certainly not bad. The room was bright, the bed was comfortable and the complimentary robe was a nice touch. The staff was pleasant and welcoming.

Cons:
The decor seemed a bit dated. The bathroom was very small and cramped.

Overall:
We had a nice experience. Renovations in the public areas are still underway. I can't imagine us returning, as we wouldn't have a reason to travel to Oak Brook. But I suppose if you want to golf (too cold and windy for us this time), this would be a good place to stay.

I have been staying at this hotel on business for over a year now and thought it only fair to counter some of the negative comments that have been posted here. This hotel is currently undergoing major renovations which will be completed soon and the transformation is incredible. The staff have just been outstanding and made life away from home very comfortable, even with all the renovations taking place. On top of this, the hotel has a superb golf course, modern gym facilities that include a two-lane swimming pool and a location that provides an easy 30 - 40 minute drive to downtown Chicago. A superb place to stay all round. I'm still staying there a year later as evidence of this!

I love staying at Marriott properties--they are consistently good across the range of brands. My experience was that this Marriott is the bottom rung of quality for full-grown Marriotts. The room was small, the bathroom tiny and the A/C ran hot and cold. The room reminded me of a Holiday Inn, and its been years since I've stayed in one. Finally, the staff at this resort was less than helpful. Maybe the mistake I made is that this resort is setup for corporate retreats and I was there on leisure.

We enjoyed the golf course on property and met an excellent golf staff. Next time I go to Chicago, I think I'll try Hyatt or Hilton hotels that are nearby.