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Hilton Chicago/Oak Brook Hills Resort & Conference Center
3.5 of 5 Resort   |   3500 Midwest Road, Oak Brook, IL 60523 (Formerly Oak Brook Hills Resort)   |  
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Family Fun Package
Ranked #1 of 7 Hotels in Oak Brook
GreenLeadersSilver level
Des Moines, IA
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Perfect!”
5 of 5 stars Reviewed July 27, 2014

Met three friends in Chicago for a girls week-end but stayed out in Oak Brook. And, re really STAYED out in Oak Brook. We shopped at the mall, ate a local restaurants, hung at the pool and had a wonderful time. I'll be taking my family back some day!

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review, July 28, 2014
Thank you so much for giving us an opportunity to be your home away from home for your girls week-end. The summer weather has been excellent, making this indeed a perfect getaway destination.

Very much looking forward to welcoming you back again soon!
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140 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 26, 2014

I accompanied my husband on a business trip. The view from the picture window helped my work stress melt away. Definitely request a room with a view of golf course.

The rooms were decorated a couple of decades or more ago but are clean. There were some small irritants such as electrical outlets that would not work but nothing a portable phone charger would not solve. I understand there are plans to bring the decor into this century and that will make Oak Brook Hills an excellent short vacation opportunity.

The food is good if you order the right things. The bar are is expensive in comparison.

The hotel has a shuttle and it is easy to schedule a visit to the malls. We were told the "outdoor mall" was best so we went there. We had an excellent , affordable Italian meal before shopping in a very nice assortment of stores such as Nordstom, Anthropologie, Neiman Marcus, Pottery Barn, etc.

A return shuttle can be scheduled before hand or you can call the hotel when ready to leave.

We did not go downtown on this trip but remained in the suburbs. Our understanding is that Chicago is about 20 miles away, requiring a taxi.

Hotel staff could perhaps help with this situation. There were 2 or 3 weddings held over the days we were there. I am from a large family so I understand our tendencies to take over large spaces and not notice other people. However, with the open concept area between restaurant, bar and guest relations counter, it is difficult to maneuver luggage around swarms of people reminiscing about the morning or night before. Perhaps staff could gently direct them to a more appropriate area than the pathways inside the hotel.

We will visit Oak Brook Hills Resort again. A perfection location for a sister trip.

Stayed July 2014, traveled on business
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Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review, July 27, 2014
We love to read that the views from our panoramic windows melted away your stress. This really is spectacular scenery, combining the best of both worlds - easy access to world class shopping right here in Oak Brook and close-by in Chicago while enjoying a true resort setting!

Under new ownership and management, the Oak Brook Hills Resort has quickly become a preferred destination for locals now that we are offering many more summer amenities than in the past. And we are looking to add more...making sure we will be known as a year-round attraction.

Our expansive, light-filled lobby, clearly a focal point for our guests, is scheduled to undergo a major transformation this coming winter. Look for a completely redesigned reception, a re-imagined lounge, bar, cafe and restaurant concept, and a host of all-season activities in various places around the 150+ acres of the resort.

Here's to making it happen!
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Lisle, Illinois
1 review
5 of 5 stars Reviewed July 23, 2014

Oak Brook Hills resort is in a perfect location, close to excellent restaurants and shopping malls. The hidden gem is the resort golf course. It is beautifully manicured, extremely challenging and the golf staff is the by far the best I have had the pleasure to work with. If you are planning an event they are more then accommodating and accessible. The grill food and staff are excellent. This year they have changed their menu, the food is excellent, affordable, and perfect after your round of golf. Would love to see them lower their liquor prices.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review, July 25, 2014
Our sincerest thanks to you for your kind words about our location and wonderful staff. The Willow Crest golf team is indeed one of the best in the business. Not only do they know golf, they're also quite fun!

We're very happy that you noticed our new Grille Restaurant menu selections. The bar menu will follow soon, with many more options, ranging from local brews and spirits to seasonal specialty cocktails.

Cheers!
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Columbus, Ohio
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

Hotel is nice however, the food is horrendous! It's overpriced and has zero flavor. Some of the staff have attitudes, rude, and not very friendly.
The hotel is in a nice crime free area with plenty of place to go for meals.

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review, July 22, 2014
We appreciate your notes and are pleased to share with you that we have recently added a renowned, award-winning Executive Chef to our team, who will not only complement, but emphatically underscore our resort's beautiful setting with innovative and seasonal cuisine using the freshest ingredients. To that end, our newly planted Chef's Garden is growing in nicely and we will soon be able to offer a "farm to table" concept in its truest sense.

We are looking forward to welcoming you back for a delightfully reimagined culinary excursion!
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Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 16, 2014

The room was great and I had heard the bathrooms were small but it was not an issue. The rooms ran a little hot even with the A/C all the way up but I heard they are fixing this issue. The pools were okay (inside being better than outside). The outdoor hot tub was a little gross and seemed to have a film over it.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review, July 17, 2014
Thank you for your candid review.

You will be pleased to know that, since your stay a couple of months ago, we have taken many steps already towards achieving the great potential that we, too, feel can be realized with this wonderful resort. It is a work in progress, no doubt, and quite exhilarating to see how our improvements have been embraced by our guests and the community already.

This is just the beginning...with lots more exciting news on the horizon!
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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

Friends and family decided to get away from the city over the 4th of July holiday. The Oak Brook Hills resort is a great choice. Close to the city, lot's of restaurant choices nearby, and what a beautiful property. Had I had more time, I would have played golf. The hotel is in need of a little repair, but the staff told me that is going to happen with the change in ownership. The property is beautiful, the pool was a lot of fun. The exercise area was excellent, and I probably should have taken advantage of the sauna. I have to say the staff went out of their way to make us feel at home. Over the top when it came to the service. Finally, we were right next to an amazing 4th of July fireworks show. We will probably be back next year, just because the show was amazing and we are right on top of the action. This hotel is definitely worth a try if you are in the western suburbs of Chicago.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review, July 12, 2014
We are very excited to now be operating under local ownership dedicated to making this resort the best it can be! Our two-phase multi-million dollar two-phase renovation is scheduled to commence in late fall of this year. Phase one will take us through the winter months and address all public spaces, just in time to emerge in the spring of 2015 with a gorgeous new lobby, wonderfully redesigned event space, and a completely re-imagined pool/recreation area. Phase two - a complete overhaul of all guest accommodations - will take place in late fall/winter 2015.

In the interim, though, rest assured we'll continue to elevate our guest service standards and truly become a leader amongst hotels, resorts and conference centers in the Midwest! Joining the Hilton family of hotels & resorts this summer will be our first huge step towards achieving that goal.

More to come!
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Chicago, Illinois
1 review
5 of 5 stars Reviewed July 10, 2014

Spent Independence day weekend and had a fantastic stay. We love hotels that accommodate pets. The pool is great and the surroundings beautiful. This is a big resort and so close to the city. Loved our bartender at the main bar. Brunch on Saturday had lots of great options like omelets made to order and delicious fresh fruit. The fireworks on the golf course were fantastic and a wonderful surprise. Rooms were large and clean. Lots of great things to do in the area-restaurants and shopping galore. Will be back.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference Center, responded to this review, July 11, 2014
We are so glad you were able to join us for the 4th of July celebration. Definitely the best place around town to partake in Holiday weekend festivities, join into fun activities in and around the resort...and watch the fireworks. What a view!

Be on the lookout for many more special events throughout the year at the Oak Brook Hills Resort - soon to be a proud member of Hilton Hotels & Resorts.
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Additional Information about Hilton Chicago/Oak Brook Hills Resort & Conference Center

Address: 3500 Midwest Road, Oak Brook, IL 60523 (Formerly Oak Brook Hills Resort)
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Oak Brook
#2 Green Hotel in Oak Brook
#2 Business Hotel in Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Oak Brook Hills Resort & Conference Center 3.5*
Number of rooms: 386
Official Description (provided by the hotel):
Conveniently located just west of downtown Chicago Hilton Chicago/Oak Brook Hills Resort is set in a peaceful 150 acre estate that boasts the Audubon certified 18-hole championship Willow Crest Golf Course. This tranquil resort in the upscale suburb of Oak Brook Illinois offers a variety of fantastic leisure amenities including a 24-hr fitness center indoor and outdoor swimming pools tennis courts basketball and volleyball facilities a games room and billiard tables. Relax in an inviting guest room or suite at this pet-friendly Oak Brook IL hotel offering scenic views of the resort*s beautiful natural surroundings. Feel at home with modern amenities including complimentary WiFi an HDTV and a large desk. Upgrade to the elegant Presidential Suite for more space and amenities including a balcony. Choose this resort hotel for your Oak Brook meeting conference or wedding. Enjoy over 42 000 sq.Ft. IACC certified event space including a 13 000 sq.Ft. Ballroom a 145 seat tiered amphitheater a tented outdoor pavilion 39 modern meeting rooms and a 24-hour business center. Dine in the warm and welcoming Windows Restaurant which offers an inspired farm to table* menu showcasing local seasonal ingredients. Recharge with a Starbucks coffee and a sweet treat in the Lobby Cafe or relax with a beer or a classic cocktail in the stylish Lobby Lounge. Savor light salads juicy burgers and tasty sandwiches in the comfortable pub-style setting of The Grille where you can soak up the sunshine on the patio as you enjoy splendid golf course views. ... more   less 
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Also Known As:
Marriott Oak Brook Hills Hotel Oak Brook
Oak Brook Marriott

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