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“Good business hotel” 4 of 5 stars
Review of Chicago Marriott Oak Brook

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Chicago Marriott Oak Brook
3.5 of 5 Hotel   |   1401 W. 22nd St., Oak Brook, IL 60523   |  
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Ranked #6 of 7 Hotels in Oak Brook
Plano, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Good business hotel”
4 of 5 stars Reviewed February 25, 2013

It has clean rooms and attentive staff. On premise restaurant is very good. Only gripe and I usually drop one notch is the concierge lounge is downstairs and shares space with early morning breakfast room. It is good for folks that want full service food but the privacy that a lounge provides is not there.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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155 reviews from our community

Traveler rating
    33
    56
    45
    13
    8
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30
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8
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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geneseo, il
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 23, 2013

Very nice hotel, updated, clean and a great location near shopping, restaurants and expressway. I would recommend this hotel for either business travel or with family/couples. Staff was very nice and helpful.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneseo, il
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 23, 2013

This is a nice hotel, right across the street from Oak Brook mall. Stayed here with family. Staff was very helpful, Lobby and room very clean and updated. The hotel is in a great location for shopping, restaurants, and just off the expressway.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 20, 2013 via mobile

We stayed here for 3 nights and were very happy! Free shuttle to the restaurants and, friendly and helpful staff, and clean rooms. The only thing I would reccomend is a fan in the bathroom to defog the mirror. Everything else was great, there's even a Starbucks here. Would stay again!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Twin Lakes, Wisconsin
Top Contributor
76 reviews 76 reviews
13 hotel reviews
Reviews in 36 cities Reviews in 36 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 10, 2012

Very comfortable hotel. Room was clean and comfortable, lobby appealing and service quick. Room service was very quick and the food was good and delivered hot. Conference rooms were large, WiFi worked well.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Palm Springs
Top Contributor
76 reviews 76 reviews
44 hotel reviews
Reviews in 35 cities Reviews in 35 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed December 3, 2012

I've stayed in a lot of Marriott's in a lot of cities. Some are outstanding, some are very good, some adequate and some are just poor. The Marriott Oakbrook, in my opinion is just poor. Not in every day, but in many. What really irks me is that I called the hotel to ask how late the restaurant is open because I was getting in at about 8 pm. I was told it was open until 9:30. Well the restaurant wasn't open at all on the Wednesday evening that I arrived. (Last week) I don't understand how a full service Marriott that appeared almost sold out would not have a dinner restaurant open. They tried to point me to the bar, but I don't enjoy eating dinner in the hotel bar and was really noisy- not something I would enjoy. Next- the room. My room was VERY small so much so that the bathroom sink wasn't in the bathroom- it was outside like a 1960's motel. The furnishings, while not in poor condition, looked like it's been there since the 70's. The congierge lounge (which I paid for because they were otherwise sold out) had a single half of a cookie and a couple of very stale brownies. Lastly, there were two pieces of someone else's hair in the bath/shower, which I find completely gross. I won't be back to this hotel.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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Port Byron, IL
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 18, 2012

For the price we were pleasantly surprise at how very nice this property was! The fitness area / pool / hot tub area in the basement was so nice! So clean and had everything! Even earphones for the tvs on the treadmills. Towels everywhere and water. Very nice. The rooms were clean and quiet. Nicely decorated in red, gold and dark wood. The staff was very nice. We were at a seminar. The room was the perfect temp. It always seems to hot or cold, but they had it just right. We were served breakfast and lunch that were fresh and very tasty. They had plenty of water, coffee and juice out. The tables were nice to sit at and write on. I would highly recommend this hotel for a seminar. We did not go into the bar but it looked nice. A big shopping mall is directly across the street for stretching your legs after sitting all day. We got pizza and they put a small fridge in our room no charge to keep it cold, how nice! I would definately stay here again. Very easy to get to off 88.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chicago Marriott Oak Brook

Address: 1401 W. 22nd St., Oak Brook, IL 60523
Location: United States > Illinois > DuPage County > Oak Brook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Oak Brook 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
Discover exceptional service and luxurious accommodations at the newly renovated Chicago Marriott Oak Brook Hotel, situated near Lombard, Naperville and Downers Grove. From Oakbrook Center Shopping to the Brookfield Zoo, this hotel in Oak Brook is ideal for a Chicago suburb getaway. Revitalize body and mind in deluxe Oak Brook, Illinois hotel accommodations featuring state-of-the-art ADAPT Technology, 32-inch LCD TV's, plush bedding and amenities. Relax in our on site restaurant, lounge and coffee shop, or work up a sweat in our fitness center. Guests will also enjoy the sparkling pool and can stay connected with our business center and complimentary Wi-Fi in public areas. ... more   less 
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Also Known As:
Chicago Marriott Oak Brook Hotel Oak Brook
Marriott Oak Brook
Oak Brook Marriott

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