This hotel is located in upscale Oakbrook, IL right next to Oakbrook Mall. It's hard to believe that a hotel room like this even exists, let alone in upscale Oakbrook.
Our room must have been a storage closet with a queen bed jammed into it. The room literally could only fit a queen bed with very little space to move around. When we complained they did not have a room to move us into. According to the front desk staff, there was not a manager available to speak with until 7 am the next morning - over 12 hours later and there was nothing she could do. This is a corporate chain, but you couldn't tell by the poor/ non existent customer service.
Besides a very claustrophobic environment, the bed was very uncomfortable also. After the first night, I stayed with relatives we were visiting.
This hotel is not recommended for anyone.
- Official Description (provided by the hotel):
- The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois’ largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookies at check-in. ... more less
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- Also Known As:
- Doubletree Oak Brook
- Oak Brook Doubletree