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“Great Family Hotel” 4 of 5 stars
Review of Residence Inn Chicago Oak Brook

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Residence Inn Chicago Oak Brook
3.0 of 5 Hotel   |   790 Jorie Boulevard, Oak Brook, IL 60523   |  
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BrookField Zoo Package
Ranked #4 of 7 Hotels in Oak Brook
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great Family Hotel”
4 of 5 stars Reviewed August 6, 2013

I booked several rooms at this hotel for my family reunion. We stayed in the one bedroom studio and two bed room suite rooms. Suites are large, clean and very comfortable. Kitchenettes are very convenient. I loved the amenities from the complimentary breakfast to the pool/whirlpool. We especially enjoyed the main living/dining room area. Staff was very friendly and customer service was excellent. Special thanks to manager Amanda, and Darlene and Solomon at the front desk. I definitely would recommend this hotel, especially for group gatherings.

Stayed August 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence_Inn_OB, Manager at Residence Inn Chicago Oak Brook, responded to this review, August 14, 2013
Thank you for choosing the Residence Inn Chicago Oak Brook and taking the time to write a review on Trip Advisor! We are so glad that you enjoyed your stay with us! We strive to provide excellent customer service and are very luck to have Amanda, Darlene and Salomon on our team. We hope to see you again soon!
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96 reviews from our community

Traveler rating
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    36
    23
    1
    1
See reviews for
29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Houston, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 5, 2013

Stayed August 1 - August 4th for my family's reunion. Staff was VERY friendly. Hotel was very clean. I need to repeat staff was VERY FRIENDLY from the front desk clerks to the support/cleaning staff. Front desk staff always acknowledged you and kudos especially to Darlene. Location was excellent and it was about 20-30 minutes from downtown Chicago and 20-30 minutes from the western suburbs. We plan to visit Chicago again and we will stay here again. Also, it is right off of 22nd street, which connects you to any tollway/highway and/or shortcut from DuPage County to Chicago.

Room Tip: Room 308 close to the elevator, but far enough that you didn't hear people going on/off the elev...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davie, Florida, USA
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 1, 2013

One of the best hotels I have ever visited! About 30 min. from Chicago.... traffic somewhat bad, but worth it to stay in such a perfect hotel. Staff very pleasant and accommodating. Breakfast daily fresh and hot. Several nights, they had happy hour with free appetizers and alcohol. Room design very spacious. Bedding more comfortable than the Ritz! Best part about this hotel, by far, was the peace and quiet. I never heard another person while I was in my room. Best away night sleep I have ever had.

Room Tip: We had a high floor and it was very very quiet.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2013 via mobile

I stayed here for over 80 days. Every single staff member was beyond kind to me and my wife. They helped us with anything we needed. The room and hotel was the cleanest we have seen. The location is within 20 minutes of anything you want to do (ie. Chicago, Morton Arboretum, etc). Great place to stay!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
102 reviews 102 reviews
72 hotel reviews
Reviews in 63 cities Reviews in 63 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 16, 2013

I spent over a month at this hotel back in April/May 2013. I stayed on the 5th floor with a room facing the rear parking lot. My room was very quiet and rarely heard any other noises, especially from outside the hotel. This property does not have a sports court. My room was a studio suite with a two-burner cooktop, no oven. The wifi was great. I was able to use my Slingbox with acceptable speed and bandwidth.

The nice thing about the hotel is that it is close to the major highways and shopping in the Oak Brook area. The not so cool thing is there is nothing around this hotel within walking distance.

I would stay here again in a minute. The staff made me feel welcome and were very accommodating to my every request.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midwest
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 18, 2013

Stayed at this hotel during a shopping trip to Oak Brook. We were checked in by a very friendly staff member. We were able to each choose a free snack for the night from the selection near the front table. Our room was clean and spacious, as well as quiet.

The morning breakfast included a large variety such as pancakes, waffles, fried potatoes, eggs, breads, etc. Even toppings for the eggs and pancakes were available. We weren't there earlier in the week, but according to the magnet on the fridge, special evening meals are available on Mondays, Tuesdays, and Wednesdays. Seems like a great choice if you are there long term on business.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence_Inn_OB, Front Office Manager at Residence Inn Chicago Oak Brook, responded to this review, March 22, 2013
Thank you for choosing the Residence Inn Chicago Oak Brook! I am so glad that you enjoyed our shopping package and extensive breakfast. We hope to see you again soon! Sincerely- Brooke Amelse, Front Desk Manager
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Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed March 11, 2013

We recently stayed at the Residence inn, The Hotel is clean, has huge rooms, and has extremely friendly and helpful staff. Debbie the front desk agent was very helpful with describing lcoal attractions and even called restaurants to make reservations for us. We would definitly stay here again when in the area.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence_Inn_OB, Front Office Manager at Residence Inn Chicago Oak Brook, responded to this review, March 18, 2013
Thank you for taking the time to review your experience on Trip Advisor! I am so glad that you enjoyed your stay with us. We are very lucky to have Debbie as a member of our team. I hope that you will stay with us again soon! Sincerely, Brooke Amelse- Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Boulevard, Oak Brook, IL 60523
Location: United States > Illinois > DuPage County > Oak Brook
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
Official Description (provided by the hotel):
Newly-renovated! Located off of I-88 near the Oakbrook Center Mall, 30 minutes from downtown Chicago our convenient location is ideal for weekend or long term stays. Our Oak Brook hotel offers apartment-style suites 50% larger than traditional rooms with fully-equipped kitchens with granite countertops, free WiFi, workstations with natural light and separate living and sleeping areas. Guests can enjoy all new modern furnishings and conveniences like complimentary breakfast, weekday evening social with snacks, beer, wine and even a complimentary grocery shopping service! Make the Residence Inn Oak Brook your weekend home for a visit to Brookfield Zoo or golfing at any one of several fine courses located nearby. Preferred by business travelers, our Oak Brook hotel is near the headquarters of McDonald's, Follett Corp., Ace Hardware, and many other large employers. Our indoor pool, fitness center, outdoor patio off the main lobby and business center make us a true stand-out! ... more   less 
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn

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