I felt this hotel was very centrally located to the town of Belleville, Shiloh, etc. The shopping malls are right down the road 5 mins. The hotel itself was very clean. You get cleaning service for your room once a week or more if you request it. The staff was VERY Friendly.
I stayed in the room with a kitchenette. I was able to save money shopping for groceries. I had a large refrigerator, stove, microwave and even a small coffee pot. There are small items for sale to cook downstairs. The free dvd checkout service was awesome.
The downside to staying at the hotel was although the staff was very courteous, the errors were numerous. I arrived and signed in after a nearly 24 hr travel. I found out that my reservations were not correct the next day when I was asked to check out. My reservation was originally for a week. Secondly, I asked to have the room extended for an additional week. They extended the wrong room and I was once again asked to check out. After this was corrected, and at the end of my 2.5 week stay, I found out that my room was over charged. I didnt catch this until i looked at my bill a few days later. It took another week and a half to get this resolved through the hotel manager.
Although it was all resolved. it was still disconcerting. But, I must admit, I would stay at the hotel again and recommend it. The only advice would be to check everything twice and get everything in writing up front, so there are no other issues that cant be questioned.
