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Candlewood Suites O'Fallon: Traveler Reviews

Candlewood Suites O'Fallon
Call now to book: 800-980-6421 from CandlewoodSuites.com
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 3.5 of 5 stars 5 Reviews
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4.0 of 5 stars
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#6 of 12 hotels in O'Fallon
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  • Hotel class: 2 of 5
  • Rooms: 79
  • Address: 1332 Park Plaza Drive O'Fallon, IL 62269
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Fitness Center Pets Allowed
Check Rates: $94 Avg. Price
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Reviews of Candlewood Suites O'Fallon

( 4-5 of 5 )
“Poor management”

Candlewood Suites O'Fallon

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2 of 5 stars
susiewooIllinois
illinois
Jan 21, 2008
1/1 found this review helpful

The hotel is Ok, most of the staff are pleasant, but the management is poor. If you have a complaint, for example room not being cleaned, you will be treated as though you are the problem. I think any complaints are thrown in the trash and ignored. If you don't need a kitchen, there are much better places in the area and the prices are better.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
susiewooIllinois's Summary
Date of Stay: January 2008
Member since: January 21, 2008
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Average price*: $94 (year-round)
Call now to book: 800-980-6421 from CandlewoodSuites.com
“Nice, but pricey”

Candlewood Suites O'Fallon

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4 of 5 stars
snoof
America
Dec 2, 2006
1/1 found this review helpful

It's always nice to stay in a brand new hotel. This one has a DVD lending library, which was nice. They had no breakfast, continental or otherwise. They are suites with kitchenettes so maybe that is why. The weirdest thing is that there is no ice machine. There IS a small icemaker in the fridge in the room. It was turned off when we checked in. I turned it on and it dumped the ice that was in there. The ice was stale and tasted bad. It made ice in about 2 hours. That gave us 10 ice cubes. The maker never did catch up while we were there. It was July and hot. They need an ice machine!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snoof's Summary
Date of Stay: July 2006
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: December 02, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway
I do not recommend this hotel for:
Pet owners
Was this review helpful? Yes No
Check Rates
Average price*: $94 (year-round)
Call now to book: 800-980-6421 from CandlewoodSuites.com
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Reviews of Candlewood Suites O'Fallon

( 4-5 of 5 )
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Address: 1332 Park Plaza Drive, O'Fallon, IL 62269