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“Recent trip to Chicago” 3 of 5 stars
Review of Super 8 Chicago Northlake O'Hare South

Super 8 Chicago Northlake O'Hare South
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Super 8 Chicago Northlake O'Hare South
2.5 of 5 Motel   |   2080 N. Mannheim Rd, Northlake, IL 60164   |  
Hotel amenities
Ranked #1 of 1 Hotels in Northlake
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210 reviews from our community

Traveler rating
    67
    49
    42
    20
    32
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49
42
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52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Wilmington, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 8, 2013

This Super 8 does have its good points. It was one of the first times I did NOT smell cigarette smoke in a hotel, either in my room or the hallway. The room itself was fairly attractive and beds clean (though a tad too firm for my taste). The bathroom had a hair dryer, as well as shampoos and conditioners, which you can't always count on these days. However, the rather old-looking TV made a horrible high-pitched buzzing noise on every channel. (To be fair, we did not complain about this, as we weren't spending that much time in the room.) As for the staff, the lady at the desk when we checked in was very nice. But that was the only time we saw anyone. The main reason I am giving a 2 rating instead of a 3 is because the front desk was often unmanned and it was impossible to find anyone. Once, our key stopped working and there was no one to help. It was about 2 am, but we knocked on office doors and called out for ten minutes and no one came. Thankfully, after multiple tries, our key worked again, but there was a couple waiting at the desk to check in and they finally gave up and left to find another hotel. Worse than that was the morning it was time to check out. It was 6 am and we were in a hurry to leave so we could return our rental car and make our flight on time, and no one was there. A waitress in the restaurant said the desk person was setting up the continental breakfast and would be there shortly, but we waited for 15 minutes and never saw anyone. Again, thankfully for us, I had already paid and so was able to just leave the keys at the desk (and call later to be sure I'd gotten properly checked out). But there was a line of people behind us all waiting. I sympathize for the person who was trying to do too many jobs, but the hotel needs more staff on hand to be sure the desk is never abandoned. They are going to lose business if they don't.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Congerville
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed June 5, 2013

We have stayed at this Super 8 before and been quite pleased. This time, the lobby stunk like cigarette smoke, and the air conditioner in our room was so noisy we could not sleep.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

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1 review
5 of 5 stars Reviewed June 4, 2013 via mobile

The room was good, clean, and comfortable, the people at the front desk were nice and very helpful.
The restaurant was good and good food.
I think they need a vending machine or something that u can by some water or soda from but
overall was a wonderful experience and I do recommend it

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Chicago Northlake O'Hare South

Address: 2080 N. Mannheim Rd, Northlake, IL 60164
Location: United States > Illinois > Northlake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Northlake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Chicago Northlake O'Hare South 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Truck & trailer parking. ... more   less 
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Also Known As:
Super 8 North Lake Hotel Northlake

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