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Prima zakenhotel - Hilton Northbrook

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Hilton Northbrook: Traveler Reviews

3.5 of 5
2855 North Milwaukee Avenue, Northbrook, IL 60062
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Hilton Northbrook
52 traveler photos
Ranked #3 of 5 hotels in Northbrook
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveler rating
    28
    44
    22
    5
    0
Date Rating
Olomouc
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Prima zakenhotel”
4 of 5 stars Reviewed December 3, 2012

Good rooms, good service, attentive staff, fast internet; nothing to complain about.
The only area for improvement might be the breakfast offering, but you will not find a European style breakfast in most American hotels.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Peter J about Hilton Northbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review
December 4, 2012
Good afternoon and thank you for staying with us, we value your loyalty & patronage

We appreciate you taking the the time to give us such a good review

Have a Wonderful Holiday Season
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Nice hotel, wonderful room service”
5 of 5 stars Reviewed November 27, 2012

This is an older property but recently remodeled. Very quiet and in sort of a woods-like setting. The hotel contains an excellent restaurant and the room service food is great. Also very good value for the price of the food. Good staff, would definitely recommend for a stay.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
Ask Labrachow about Hilton Northbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review
November 29, 2012
Thank you for taking the time to review our Hotel and Services..

I will share your comments with our Restaurant Manager & Executive Chef..

Happy Holidays..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Did not honor reservation request.”
2 of 5 stars Reviewed November 23, 2012 via mobile

We booked well in advance and PREPAID for our stay. Requested room in the block of rooms for a wedding. Instead we were put in a whole separate tower! Hilton took our money in advance and did not honor our request. We were cheated out of the room we paid for IN ADVANCE.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask cogburnchris about Hilton Northbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review
November 27, 2012
Thank you for the feedback about our hotel staff. I sincerly apologize that we were unable to accomadate your reserved room type. Our front desk department goes through a extensive process each day to ensure that our guests recieve the room they anticipated. Unfortunatley, at times we do not have the same availibilty due to guests extending their stays with us. Once again, I apologize for the incovenience and we look forward to seeing you the next time you're in Chicago.
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Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Stayed again... Loved it!”
5 of 5 stars Reviewed November 17, 2012

I stayed here again for a business trip. It's clean, comfortable and convenient.
I wish that the restaurant/ room service had more healthy options. There aren't a lot of other dining options close by.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bendoMWLT about Hilton Northbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review
November 19, 2012
Good morning and thank you for always choosing our Hotel

We appreciate you taking the time to give us such a good review

Have a Wonderful Holiday Season
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Very good”
4 of 5 stars Reviewed November 6, 2012

Consistently pleasant stays. Nothing to knock your socks off, but I can always expect a good night's sleep and excellent service. Have stayed here multiple times over the years to visit family in area.

Room Tip: Higher floor corner suites that face the Des Plaines River are quieter and have a nice view.
See more room tips
Stayed August 2012, traveled with family
Was this review helpful? Yes
Ask msboosh about Hilton Northbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review
November 7, 2012
Good afternoon and thank you for always choosing the Hilton Chicago/Northbrook.

We appreciate you taking the time to give us such a good review.

I will share you survey with our team at todays staff meeting.

Have a Great day &

GO BEAR'S
Report response as inappropriate
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Hilton Northbrook
Hilton Northbrook
4.0 of 5 stars 99 reviews
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Additional Information about Hilton Northbrook

Also Known As:
Hilton Northbrook Hotel
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook
Northbrook Hilton
Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Region: United States > Illinois > Northbrook
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Northbrook
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hilton Northbrook
2855 North Milwaukee Avenue
Northbrook, IL 60062
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