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“Prima zakenhotel” 4 of 5 stars
Review of Hilton Northbrook

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Hilton Northbrook
3.5 of 5 Hotel   |   2855 North Milwaukee Avenue, Northbrook, IL 60062   |  
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Ranked #1 of 5 hotels in Northbrook
Olomouc
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Prima zakenhotel”
4 of 5 stars Reviewed December 3, 2012

Good rooms, good service, attentive staff, fast internet; nothing to complain about.
The only area for improvement might be the breakfast offering, but you will not find a European style breakfast in most American hotels.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, December 4, 2012
Good afternoon and thank you for staying with us, we value your loyalty & patronage

We appreciate you taking the the time to give us such a good review

Have a Wonderful Holiday Season
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252 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 27, 2012

This is an older property but recently remodeled. Very quiet and in sort of a woods-like setting. The hotel contains an excellent restaurant and the room service food is great. Also very good value for the price of the food. Good staff, would definitely recommend for a stay.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, November 29, 2012
Thank you for taking the time to review our Hotel and Services..

I will share your comments with our Restaurant Manager & Executive Chef..

Happy Holidays..
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1 review
2 of 5 stars Reviewed November 23, 2012 via mobile

We booked well in advance and PREPAID for our stay. Requested room in the block of rooms for a wedding. Instead we were put in a whole separate tower! Hilton took our money in advance and did not honor our request. We were cheated out of the room we paid for IN ADVANCE.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, November 27, 2012
Thank you for the feedback about our hotel staff. I sincerly apologize that we were unable to accomadate your reserved room type. Our front desk department goes through a extensive process each day to ensure that our guests recieve the room they anticipated. Unfortunatley, at times we do not have the same availibilty due to guests extending their stays with us. Once again, I apologize for the incovenience and we look forward to seeing you the next time you're in Chicago.
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Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 17, 2012

I stayed here again for a business trip. It's clean, comfortable and convenient.
I wish that the restaurant/ room service had more healthy options. There aren't a lot of other dining options close by.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, November 19, 2012
Good morning and thank you for always choosing our Hotel

We appreciate you taking the time to give us such a good review

Have a Wonderful Holiday Season
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Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 6, 2012

Consistently pleasant stays. Nothing to knock your socks off, but I can always expect a good night's sleep and excellent service. Have stayed here multiple times over the years to visit family in area.

Room Tip: Higher floor corner suites that face the Des Plaines River are quieter and have a nice view.
See more room tips
Stayed August 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, November 7, 2012
Good afternoon and thank you for always choosing the Hilton Chicago/Northbrook.

We appreciate you taking the time to give us such a good review.

I will share you survey with our team at todays staff meeting.

Have a Great day &

GO BEAR'S
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Saint Louis, Missouri
Top Contributor
99 reviews 99 reviews
10 hotel reviews
Reviews in 47 cities Reviews in 47 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 22, 2012

We came up to Northbrook for my granddaughter's field hocket tournament, and they had a block of rooms at a great price set aside for the families. The price in the Chicago suburbs is pretty high, so we were delighted at the reduced rate.
The room was well appointed and clean. Easy to use flat screen TV.
My only compalint was the small bathroom. Other than that, it was a delightful stay.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, October 23, 2012
Good afternoon and thank you for staying with us, we appreciate you taking the time to give the hotel and services such a good review.

It was a pleasure having the Girl's Hockey team at our location..We look forward to seeing your at next years tournament..

The Hotel is nestled within a forest preserve with nature trails for biking, hiking and horseback riding. The Des Planes river trail extends all the way to Wisconsin 33 1/2 miles..

Have a nice day & Go Bear's
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N Ireland
Top Contributor
151 reviews 151 reviews
97 hotel reviews
Reviews in 73 cities Reviews in 73 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed October 7, 2012 via mobile

Stayed one night in this hotel as we were looking for a hotel out of town and needed to be in this area.

Good hotel, nice room fab bed. Check in was swift and efficient! Executive lounge was closed at a weekend. As highlighted by another reviewer there was no alternative provision like most Hiltons which offer diamonds complimentary drinks. Even in the room there was no water for HHs which is standard so that was disappointing! Breakfast and wi fi free was included so it wasn't all bad.

The bed was so comfortable we had the best night's sleep!

Overall a good hot but my advice is to take better care of your loyal honours guests - complimentary water costs so little but by not providing it makes a big difference. The difference between returning and not

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobmsmith, Director Room Division at Hilton Northbrook, responded to this review, October 9, 2012
Good afternoon and thank you for staying with us, we appreciate you taking the time to give the hotel and services such a good review

I will share your comments with the Executive Committee

Have a great day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Northbrook

Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Phone Number:
Location: United States > Illinois > Northbrook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Northbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Northbrook 3.5*
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook

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