This was my third time staying at the Sybaris, the second time at the Northbrook location. I love the concept of it, I love that everyone's room is its own building without windows...ensuring maximum privacy. The front desk staff was very friendly. Unfortunately, this place is dated and is in need of some updating. The bed was comfortable but the pillows were rock hard. The robes weren't like I had my previous two stays with the company. They had previously been about mid calf on me and very thick. This time they were only down to my knees and fairly thin. The room had an alarm, but that was out of order, with a letter over the alarm stating it was due to recent storms. The massage chair did not work at all, the fireplace had only about a 2 inch tall and 1 inch wide fire (no exaggeration) so we just turned it off (it operates by switch). When the whirlpool tub was turned on, a few dead earwigs came flying out of the jets. The mirror above the bed where the "basket" hangs had a crack in it, guaranteeing I would not be hanging anything there. And an odd thing...the toilet paper was several feet away from the toilet, so you either had to get up and walk to it, or grab some before you used the bathroom. I had been hoping the Northbrook location had been updated since staying about 10 years ago, as my room back then had a nonworking steam room, but it seems as though not much, if anything, has been updated. If they update their rooms and ensure the things within it actually work, I'd be happy to stay again. But as is, I don't see the point of staying in a relatively expensive room when all I get out of it is the bed and a tv with only a couple channels.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.