We just returned from a 3-night stay with our family at this hotel. We rented 3 regular rooms (which were pretty standard hotel rooms), and one of the Executive Suites (slightly larger, with microwave, fridge, coffeemaker, & pull-out sofa).
The hotel was nice, family-friendly, and had a well-stocked complimentary breakfast that included waffle bar, fresh fruit, yogurt, bagels, hard-boiled eggs - things you don't usually see.
The rooms and hotel in general were very clean, and the pool and jacuzzi were popular (it was a bit peculiar having it right next to the front desk & lobby, though).
A few downsides: the hotel isn't close to any restaurants, so every lunch or dinner meant piling into our van for a trip into town several miles away, which got a little wearing at times. There are pizza places to order from, though - we happened to have a family member with special dietary concerns, so we couldn't do that, but it is an option. Also, the hotel has 3 floors with only one elevator. During our stay, it was out of service for awhile, and with several elderly patrons staying there, I did kind of wonder how they (or anyone disabled) would be able to manage.
Lastly, the maid service was spotty - one day they never did clean our room (despite our being out of it for 5-6 hrs.), and at times we didn't get washcloths, kleenex , or were given just 1 tiny bottle of shampoo & 1 bar of soap for 2 people - just small things, but noticeable. When our daughter requested a bedspread or comforter for her bed like we had (she had only sheets on her bed), she was given a blanket. The housekeeping is definitely an area that could use some improvement. On the whole, we liked the hotel, but I don't know that we'd return there.
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- Also Known As:
- Fairfield Naperville
- Fairfield Inn Naperville
- Naperville Fairfield Inn