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“We'd give it a B-” 2 of 5 stars
Review of Fairfield Inn & Suites Chicago Naperville

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Fairfield Inn & Suites Chicago Naperville
2.5 of 5 Hotel   |   1820 Abriter Court, Naperville, IL 60563   |  
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Ranked #6 of 16 Hotels in Naperville
MI
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
58 helpful votes 58 helpful votes
“We'd give it a B-”
2 of 5 stars Reviewed August 22, 2006

We just returned from a 3-night stay with our family at this hotel. We rented 3 regular rooms (which were pretty standard hotel rooms), and one of the Executive Suites (slightly larger, with microwave, fridge, coffeemaker, & pull-out sofa).

The hotel was nice, family-friendly, and had a well-stocked complimentary breakfast that included waffle bar, fresh fruit, yogurt, bagels, hard-boiled eggs - things you don't usually see.
The rooms and hotel in general were very clean, and the pool and jacuzzi were popular (it was a bit peculiar having it right next to the front desk & lobby, though).

A few downsides: the hotel isn't close to any restaurants, so every lunch or dinner meant piling into our van for a trip into town several miles away, which got a little wearing at times. There are pizza places to order from, though - we happened to have a family member with special dietary concerns, so we couldn't do that, but it is an option. Also, the hotel has 3 floors with only one elevator. During our stay, it was out of service for awhile, and with several elderly patrons staying there, I did kind of wonder how they (or anyone disabled) would be able to manage.

Lastly, the maid service was spotty - one day they never did clean our room (despite our being out of it for 5-6 hrs.), and at times we didn't get washcloths, kleenex , or were given just 1 tiny bottle of shampoo & 1 bar of soap for 2 people - just small things, but noticeable. When our daughter requested a bedspread or comforter for her bed like we had (she had only sheets on her bed), she was given a blanket. The housekeeping is definitely an area that could use some improvement. On the whole, we liked the hotel, but I don't know that we'd return there.

  • Liked — very clean
  • Disliked — housekeeping wasn't too good
  • Tips/Secrets — no restaurants nearby, and none on-site
  • Stayed August 2006, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    42
    38
    16
    5
    1
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Madison, Wisconsin
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
Reviews in 35 cities Reviews in 35 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed August 22, 2005

I stayed with the family on a leisure trip to Naperville (west of Chicago) this summer and was very pleasantly surprised by the new "Executive Suite" in the Fairfield Inn.

I've stayed at Fairfield Inns before and the breakfast, pool, lobby, etc. are all standard fare ... serviceable, but nothing special. This particular hotel has a good location, is clean and had a reasonably well-stocked breakfast.

We were blown away by the newly renovated suite compared to the Fairfield Inn's previous king suites. The new suite has an entertainment area, featuring a diagonal wall inset with oversize TV and a separate CD player. It has a desk w/phone, pull-out sofa couch, microwave, mini-fridge (quite large) and separate vanity / bathroom area. The bedroom is off-set by a wall with large opening and has its own TV and phone. There are a fair amount of decorative touches.

The suite goes far beyond what we expected in a budget hotel. It felt much more home-like rather than the standard rectangular shaped rooms and institutional features in a hotel room. This is the first time I can remember having a CD player in any hotel room, which vastly improves your entertainment options over just the TV.

We paid $89 for the night. I have no idea how the standard guest rooms fare, but I would gladly pay an extra $10 or $20 for the executive suite, even if I were traveling alone.

  • Stayed July 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Court, Naperville, IL 60563
Location: United States > Illinois > Naperville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn

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