e had not stayed at this particular hotel before, but had a gift card we wanted to use. I also have diamond status in their loyalty program. I belong to more than one hotel program and will stay at the local hotel chain's property offering me the best value. we were only staying for one evening and basically just were looking for a place to sleep as we weren't going to be spending any time ion the hotel. Those of you who have ready other reviews know my philosophy is I tailor my expectations to meet my expectations. Best Western properties offer a good value, clean rooms, usually firm comfortable beds, and a very limited continental breakfast. They DO almost always have microwave ovens, refrigerators and safes in the rooms. These amenities are important to my wife and me. We have stopped staying at Hampton Inns and even Double Tree hotels as they usually don't offer refrigerators and microwave ovens any more and it is difficult even attempting to get one of the few they may have. We will be staying at this particular property again when we are in the Naperville area due to the quality of the accommodations for the price and the close proximity of restaurants and attractions.