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“Excelent Hotel!!!” 5 of 5 stars
Review of Courtyard by Marriott Chicago Naperville

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Courtyard by Marriott Chicago Naperville
3.0 of 5 Hotel   |   1155 East Diehl Road, Naperville, IL 60563   |  
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$20 Daily Credit
Ranked #4 of 16 Hotels in Naperville
Buenos Aires, Argentina
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
“Excelent Hotel!!!”
5 of 5 stars Reviewed 1 week ago NEW

I've been in a one week business trip in Naperville, and I only have excellent references for this hotel. The rooms are big enough for one or two persons, fully equipped. The lobby was very nice.
The internet connexion was a little slow, but usable anyway.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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96 reviews from our community

Traveler rating
    51
    36
    6
    1
    2
See reviews for
28
9
5
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Killen, Alabama
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Located just off the I-88 freeway only minutes from Chicago’s outer beltways, the Courtyard Naperville is a great location if you’re visiting the western suburbs. The rooms are clean and comfortable and the facility as a whole is tidy and modern. The staff is friendly and contributes to the inviting atmosphere. The hotel is surrounded by a variety of restaurants that are easy to walk to. A good location for either business or pleasure.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Courtyard over the Thanksgiving Holiday. The rooms were very clean, which is pretty much my main concern with a hotel stay in area like Naperville. We stayed in a King bedroom, which was plenty of space for two people. We had breakfast at the hotel on Thanksgiving day. The actual breakfast plates were decent and sizable for the price (in fact we could have split one between two people and been satisfied).

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orland Park, Illinois, United States
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The company I work for has held a few training courses here and it's been turning out well. Good prices, comfortable quiet rooms and located to several good restaurants that are within walking distance. Staff is accommodating

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pekin, Illinois
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

To start off it was a bit confusing having a Marriott right off the main road lol just saying we were confused. The front desk guy was not overly friendly. The lobby area is really nice, Starbucks, a bar & bistro type area nice. Very pretty decor'. The room was clean. The heat wasn't working well, the hallways and some areas were freezing. Leading me to the pool. We were bummed it was so cold. Being in November we were so excited to get to swim, well that didn't last long unfortunately. When we went to the lobby and asked the front desk guy where a local coffee place was he was yet again not friendly or helpful. We've traveled quite a bit and have seen it all. The extra effort like being helpful to your guests as they are not from the area and might need a little direction is just kind. Thankful for navigation! Overall it was a decent stay. Just wasn't overly impressed. It was very near iFLY which is the only reason we were in Naperville, a blast btw. We ended up driving down the way to Chili's and it was good as well.

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Las Vegas, Nevada
Top Contributor
123 reviews 123 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 11, 2014

I was in town for a wedding. Unfortunately, so was apparently every nine year old boy in America, due to a hockey tournament. My first room was on their flight path as they raced up and down the hallway, and there must have been around 1000 of them un the room next door. Fortunately, the hotel had rooms on a higher floor to which they graciously moved me. The rooms are quite large and comfortable, though the water in the shower never did get very hot, no fun on cold dreary days. Also, in this day and age it is irksome to pay for wifi.

Other than that, the staff was over the top friendly and helpful and the room service soup and salad I ordered was unexpectedly fantastic and was delivered quite quickly!

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dane County, Wisconsin
Top Contributor
62 reviews 62 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 27, 2014

Courtyard-facing rooms are difficult to book in advance; for example, if you have a discount like AAA membership, when you book online at marriott.com no rooms on courtyard come up when you view what is available. If you really want a courtyard facing suite or room when booking ahead, you must remove all discount codes from the search and ONLY THEN will those rooms appear. Annoying when you are a marriott frequent stayer _and_ qualify for a discount. Maybe you can talk your way into courtyard upgrade, but other tripadvisor reviews say it's hard.

One bedroom suite overlooking courtyard had just what we needed: quiet (never heard other guests and I-88 traffic noise very distant hum); extra space, small frig and microwave with counter; TVs (one in bedroom, one in living area).

Forgot to search online for closest Starbucks and alas, on checkout asked Courtyard desk for directions; the staffer either didn't know where one was [really?!?] OR are supposed to steer guests to their own hotels offering Starbucks coffee; that was the only service disappointment and very minor.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chicago Naperville

Address: 1155 East Diehl Road, Naperville, IL 60563
Location: United States > Illinois > Naperville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Naperville
#6 Business Hotel in Naperville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chicago Naperville 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Naperville Hotel Naperville
Courtyard Naperville
Naperville Marriott
Naperville Courtyard
Courtyard Chicago Naperville

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