Walking in the front door your first impression is dark, dingy, cluttered and a failed attempt at eclectic gone very, very wrong. Or eclectic done very badly and more suggestive of "decor by garage sale" or maybe even some good old curb-side scavenging.
There is a huge difference between being cheap and being cost conscious. At Wicked Good cheap has won out hands down over cost conscious and that is never a positive sign for a consumer.
Sadly the hodge podge that greets you by the door and which you have to wade through to reach the counter in the back extends itself to the food and drink offerings.
If you were expecting a simple, clear menu that is easy to read and understand and all in one place you won't find it here. Making things even more confusing for a first time customer are the food and drink items that aren't even on the menu. Now that's a brilliant marketing strategy.
If the food, drink, and service were out of this world they could go far to make up for these shortcomings. Sadly, they weren't. Service was so bad on my second visit that I simply walked out and didn't even bother to order.
Maybe I'm picky but when I enter an establishment that takes orders at a counter I actually expect that someone will be present behind the counter and ready to take my order unless their is someone ahead of me in line. What's worse is asking to place your order and getting a dose of "attitude" thrown back. No thank you! I'm gone.
The real tragedy is Naperville is filled with dozens of boring, bland franchise food offerings and far too few unique family owned and operated concepts. The market is right if these guys can figure out a way to get their act together
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.