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“Trip” 4 of 5 stars
Review of Super 8 Mundelein/Libertyville

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Super 8 Mundelein/Libertyville
2.0 of 5 Motel   |   1950 South Lake Street, Mundelein, IL 60060-4231   |  
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Ranked #3 of 3 Hotels in Mundelein
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111 reviews from our community

Traveler rating
    28
    39
    25
    11
    8
See reviews for
34
12
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Wildwood, Missouri
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 16, 2014

Sorry, here are the reasons why , I give this hotel 1 star.

1. We arrived with advanced no-refund paid room for 3 adults and 1 child (2 queen beds). on duty person asked my name 3 times because she could not find my paid. reservation. She made no eye contact and asked when I paid for it 3 times (obviously not paying any attention to my answer). Hotel was full and they had no room for us :-)

2. The second person on duty asked if we made a booking for 1 adult (implying that we were lying and we were trying sneak in more people than we paid for)

3. After talking to the owner on the phone, we were given a room with 2 full-beds. When we mentioned that, we were told those were queen-size beds, as if we were too dumb or blind.

4. Had a chance to meet the owner next morning. He was polite, apologetic, but still could not give us the room we paid for the 2nd night.

5. Room was small and we felt crammed.

6. Hallways were frequented by loud people till 2am and then again started at 5am. Did not have a good night sleep for 2 nights straight. Staff failed to manage the situation despite our request.

Positives:

1. room was clean
2. service was good when we lost power in the room.
3. cleaning crew were very nice and professional.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Mundelein
1 review
3 of 5 stars Reviewed May 13, 2014

For the last minute planning-the hotel sufficed. The halls had a musty smell and seemed a bit dirty. Staff spoke minimum. Fine if you need a quick place to stay.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Healdsburg, CA
Top Contributor
175 reviews 175 reviews
25 hotel reviews
Reviews in 95 cities Reviews in 95 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 10, 2014

Clean rooms, decent free breakfast, excellent service, and everything works as it's supposed to. The people who own this place take good care of it. Even the back stairs are clean and carpeted. Wifi didn't work, but one call later, someone had fixed it. And the price is right. I stayed at three different motels in this area. This is by FAR the best.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Mundelein/Libertyville

Address: 1950 South Lake Street, Mundelein, IL 60060-4231
Phone Number:
Location: United States > Illinois > Lake County > Mundelein
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Mundelein
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mundelein/Libertyville 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Super 8 Mundelein
Super Eight Mundelein
Mundelein Super 8
Mundelein Super Eight

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