This hotel is located near several business headquarters including Motorola and Sysmex. Shopping areas are nearby. Others have noted poor decor, but my room and the entire first floor appeared to have been updated at the time of my visit. Staff greeted me and were eager to make certain that I had whatever I needed. Food was good in both the restaurant and the pub, but a tad overpriced in my opinion. As another reviewer stated, it was not possible to turn on the shower without getting wet and the shower head would not move. The bed and pillows were fantastic! I slept straight through and woke ready to go. Noise was never an issue. My room came with a comfortable chair and footstool, as well as a desk and chair. A refrigerator and safe were in the room as well. It is possible to get to the train station via the shuttle and get to downtown Chicago without driving.