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“Not my pick of places to stay.” 2 of 5 stars
Review of Quality Inn

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Quality Inn
201 Potomac Blvd., Mount Vernon, IL 62864 (Formerly Comfort Inn)   |  
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Ranked #10 of 14 Hotels in Mount Vernon
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
“Not my pick of places to stay.”
2 of 5 stars Reviewed June 28, 2012 via mobile

Due to highway construction, every motel is booked full except this place. Lobby was a mess, but we had driven 10 hours & were tired. Only one elevator in back & it was scary. Surprisingly, the room was not bad & while not spotlessly clean, it was passable & beds were comfortable. The bathroom mirror was placed so when you open room door you see whoever is in the bed from the hall & vice versa.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    2
    12
    21
    19
    15
See reviews for
26
10
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7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 27, 2012

For a low price stay the rooms are clean. I'm a smoker and rarely do you find a room that doesn't smell like a rotten sock when you're a smoker. Rooms are well stocked with towels, and other small amenities. My room had a fridge and microwave that both worked and were clean. Their staff at the front desk in the morning was nice and helpful while the desk attendant at night was lazy and acted as if even talking to her was a major interruption of her magazine time.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 2, 2012 via mobile

This hotel is an older Quality Inn, but is not awful. The beds were comfortable and we did not notice the musty smells or uncleanliness mentioned in other reviews. The carpet was worn and the hallway from the lobby to the room smelled like smoke, but the room smelled fresh. The breakfast is adequate with waffle makers, cereal, biscuits and gravy, pastries, and fruit. It is an ok place to stop for a night, but the price is high for the quality of the hotel. It seems that other nearby exits, such as Salem, may have lower prices for sometimes better rooms.

  • Stayed June 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 1, 2012

This place scared me. Female, traveling alone.

"Professional Photographer Photos" must have been paid big bucks to carefully angle that camera to make those rooms look like that.

Norman Bates came to mind, but after much thought, no the Bates Motel was pretty darn decent! Everyone has their opinion but I would like to know what type of person could say this place was great. This place reminds me of an Extended Stay kind of "establishment" or for those who have left a strip club.

I'm used to wooden dining chairs (in my room) to NOT ROCK when I situate myself. Level floors are nice like maybe no surprises when I stumble on a speed bump twice while walking across this musty, dingy, dark, dismal room.

The towels were thin and rough looking. The bathroom light was overhead of the toilet and looked like maybe 40 watts. A black film was on the curtain rod.

The bedding looked like something from Goodwill, used hard and put away dirty and the blanket was hanging down almost on the floor. I couldn't even sit on it.

People PAID $70 for this? I thought maybe $40!

I hope I get my free room points back or I will be really angry!!

  • Stayed June 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 2, 2012 via mobile

We stopped late one night to rest while traveling from up north to Louisiana...had to stop and sleep and this was the best rate. Rooms were out dated, smelly, and down right dirty! We didn't even want to chance taking a shower being as the shower curtin was covered in mold. Hair every where in the room and bathroom. Carpet was dirty...only took my shoes off to sleep. Breakfast was yucky! Everything was dirty in the breakfast area! We ended up walking accross the street to McDonalds! Not the best place to stay but I guess it was ok to stop and rest for the night...however we won't be returning!

  • Stayed March 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phenix City, Alabama
Top Contributor
67 reviews 67 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 31, 2012

First the staff were pleasant except the managers. The evening/night manager appeared to not want to be there at all, hopefully just a bad night and not his normal. I asked about the availablity of an item, he gruffly indicated he would look, opened one desk drawer and told me, the it wasn't available.
This was a two floor facility without an elevator, so anyone that cannot use the stairs should diffenately ask for the ground floor when making reservations.
The rooms were clean, we had a no smoking room but the bed covers had cigarette burn areas through them. The small cough, when I sat on it, I almost fell through the seating to the floor, the sag was that great.
The WiFi was weak signaled.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Republic, MO
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 16, 2012

My sister and I stayed here when it was Comfort Inn. Prior to our arrival, we reserved a handicap-accessible room. Upon our arrival, we found the room was not as promised. The desk clerk did not know what a handicap accessible room was. No offer was made to correct the situation, the manager (Victor Patel) was unavailable, and there was no referral to stay elsewhere. Following the uncomfortable visit, we tried to contact someone in parent office, but received a blunt response that they would do nothing about it. Although we have since stayed in Choice Hotels in other locations, we will never stay at this location again.

Room Tip: Avoid this hotel.
See more room tips
  • Stayed February 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 201 Potomac Blvd., Mount Vernon, IL 62864 (Formerly Comfort Inn)
Phone Number:
Location: United States > Illinois > Mount Vernon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Mount Vernon
Price Range (Based on Average Rates): $
Number of rooms: 96
Reservation Options:
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Also Known As:
Quality Inn Mount Vernon
Mount Vernon Quality Inn

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