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“the room smelled werid. the bed tipped from one side to the...” 3 of 5 stars
Review of Super 8 Mount Vernon

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Super 8 Mount Vernon
2.0 of 5 Hotel   |   401 South 44th Street, Mount Vernon, IL 62864   |  
Hotel amenities
Ranked #6 of 14 Hotels in Mount Vernon
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232 reviews from our community

Traveler rating
    31
    67
    72
    41
    21
See reviews for
92
58
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 15, 2013

2/7 Check in, Room 218 - no issues
Room appeared cleanish
2/8 Check out - no issues

2/12 Check in, Room 218 - no issues
lamps in the room not plugged in.
Sticky glue like crap on night stand and on coffee table
shelves in refrigerator dirty
Alarm clock not plugged in.
Carpet needs to be vaccumed
Used wet washcloth on carpet and it's filthy
nightstand has a sticky substance and residue on it
Room still has a January HBO guide in it. January is over!
Bed sheets crumpled up, under ancient bed spread, giving the illusion that they have not been changed. Will leave "card" on bed so they should change sheets.
Bring your own pillow, as the one's in the room are flat.
One side of the bed is like sleeping on a hammock. Window side of bed is better if you don't slide off into the hole on the other side.
2/13 Left card on bed for sheets to be changed, they were not changed.
Sticky glue like crap still on night stand, despite leaving a note about it. Poor housekeeping.
2/14 Left card on bed for sheets to be changed, they were not changed.
Sticky glue like crap still on night stand, despite leaving a note about it. Poor housekeeping.
Room supplies - coffee not refilled.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CARTERVILLE
1 review
3 of 5 stars Reviewed January 25, 2013

When my guests arrived to check in their car, they commented that the front desk employee seemed a bit rude when she had to come in from her smoke break twice. Once to check the car in and then another to help find the room. When I called to get on the wifi just said its down . I was thinking can you give a password to try later, or maybe notify me when it comes back up.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maynard, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 31, 2012

We only stopped because a blizzard forced us off the road and we figured we didn't need to spend a lot just for a place to sleep. However, when we pulled the sheets down, the bed was full of hair! The other bed was fine and smelled fresh, but this bed smelled dirty too like they just remade a bed without changing the sheets. We would have left if it weren't for the blizzard. We complained and they brought us new sheets.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtv_Super8, General Manager at Super 8 Mount Vernon, responded to this review, January 2, 2013
I'm very sorry that you had this experiance I want to ensure you that this is not tolerated and it is grounds for termination and I will be reviewing everything to ensure it dosnt happen again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DALLAS
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 15, 2012

Very Disappointed in quality of room and even more in the lack of cleanliness. Room had not been updated in a long time. Mattress was soft and spongy, decor was old and shabby. Floor was dirty, Bathroom gross.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Mount Vernon

Address: 401 South 44th Street, Mount Vernon, IL 62864
Location: United States > Illinois > Mount Vernon
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 14 Hotels in Mount Vernon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mount Vernon 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Super Eight Mount Vernon
Mount Vernon Super Eight
Mount Vernon Super 8

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