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Stoney Creek Hotel & Conference Center - Moline
2.0 of 5 Hotel   |   101 18th Street, Moline, IL 61265   |  
Hotel amenities
Ranked #3 of 16 Hotels in Moline
Certificate of Excellence 2014
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Wonderful”
5 of 5 stars Reviewed September 30, 2012 via mobile

This hotel is so charming! It has an adirondacky theme throughout and is just beautiful. Great attention to detail. Even a furty friend awaits you on the bed when you arrive. Very clean and spacious rooms. Right On the river and river walk

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
    157
    62
    19
    5
    4
See reviews for
69
67
15
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2012

One of the best places I have ever stayed. The staff was very nice and helpful. The room was very clean. The cleaning staff were very happy and friendly!!
We had a wonderful time there. The location was perfect. We walked everywhere.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack K, Vice President of Corporate Support Services at Stoney Creek Hotel & Conference Center - Moline, responded to this review, December 6, 2012
Dear Am, Thank you for sharing your very kind comments. Or team goal for every guest is that when they do have to leave, they truly believe they’re leaving “the best place ever” and it’s certainly great to have had that kind of experience confirmed by you. Thank you for your patronage and for taking the time to share with others. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2012

Clean hotel at a reasonable price. Stayed here twice, first time the room had a fridge in it so when we came the second time assumed it would have one. Booked at same price and type of room we thought. Called the front desk to see if we could move to a room with a fridge as we were staying multiple nights and planned on having a fridge. Offered to even pay more. They were not very helpful. They said the rooms with a fridge are the same price and we should have been asked if we wanted one at the time of booking, which we weren't. Told us best they could do is have us check out the next day and check in to a new room. So if you stay here and would like a fridge in your room, make sure you ask! Also, a bit noisy in the halls, had a wedding party in the wing we were staying in.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bettendorf, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 7, 2012

My husband and I rented a whirlpool suite for one night for our first wedding anniversary. (Labor Day weekend). We enjoyed it overall, though the room could have been better planned out and there were some fixtures in disrepair or missing lightbulbs. Everything was fine until we went to checkout and were told that since we "flooded" the whirlpool we were being charged a $125 property damage fee. Evidently some plaster fell off of the ceiling in the room below us and it was immediately assumed that we flooded the whirlpool. The assistant manager had added that charge and then left, and the front desk staff said they didn't have the authority to remove it until the cause of the water damage was investigated. (Even though housekeeping said the carpet around our whirlpool was dry). After one and half hours of waiting/talking to the assistant manager by phone we finally got that charge removed, but were still charged for the room. We came back to the hotel the next day to speak with the general manager, when it was discovered that the whirlpool had a massive leak from one of the pipes underneath. The manager did apologize but blamed the absurd handling of the situation on the fact that it was a holiday weekend and the new assistant manager hadn't known to figure out the source of the damage before charging us. The manager was very nice and polite but she shook our hands and acted as though she expected us to just leave and be satisfied that we weren't charged the damage charge. Then she finally asked us to come back to her office where she offered us a gift certificate for another night's stay. We requested just to have our money refunded. She agreed to that but said though we had paid in cash she couldn't give us that back, the company would have to send us a check. After that she ended up giving us a gift certificate anyway, though we definitely won't be staying there over a holiday again. So, to be fair, we were refunded the money we paid for the room, plus a gift certificate, but we weren't treated very well and even at the end felt that the manager just refunded our money to get us to leave and did not seem to care that we had been wrongfully accused of damaging the property. She blamed it on the holiday weekend.

I realize the water pipe leaking was a fluke and could have happened at any hotel - but this hotel just handled it very poorly.

Also, the room was very spacious but when in the whirlpool suite you can hear all the noise from the neighboring room's bathroom right to the side of the whirlpool. It's not the most romantic thing to be in a hottub and hear someone using the facilities just on the other side of the wall.
The suites with the fireplaces aren't worth the extra money - they are poorly laid out and the fireplace is just a hole in a wall, no hearth or mantle.

The stuff animal on the bed was there when we arrived. After paying $200 for a suite I thought it was complimentary. But ten I read the tag and it had a cutesy poem saying that if you took it with you $20 would be charged to the room. I feel sorry for all the parents who have had to tell their whining children "no" once they have set eyes on it (or hands, judging by the tattered condition of the tag).

Room Tip: Corner suites are large with three windows and a porch.
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Top Contributor
78 reviews 78 reviews
38 hotel reviews
Reviews in 50 cities Reviews in 50 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 21, 2012

Stoney Creek Inn hosted a wedding reception and many of the families stayed overnight. We enjoyed the woodsy theme that was throughout the hotel. The 2 queen bed room was more than adequate for our family of 4. The staff was very helpful and friendly. The indoor/outdoor pool was a hit with our kids. To me, the selling point is the location . It is adjacent to a bike trail and a river walk. Restaurants, bars, and the I-Wireless Center are within a short walking distance. We would definitely stay here again.

Room Tip: Rooms on the backside have a view of the river.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wisconsin
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 12, 2012

Overall, quite a solid place for a mass produced motel. Two items that lower my rating from a 4 to a 3 star ... The shower drain did not drain well at a all. After a average length shower there was two inches of water at the bottom of the tub. It did eventually drain but took five minutes. Yuck. Also, the breakfast room was OVERRUN with customers (admittedly, on a Sunday morning). The choices for breakfast were limited, and they had a very hard time keeping things stocked. I mean, the place was simply stuffed with patrons, and many were sitting on the floor in the adjacent lobby. For the price I expected a better planned experience. The room and beds were excellent however, and top notch otherwise. But, the Devil is in the details ...

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2012

The staff made this an incredible stay. The hotel is centrally located and within walking distance to many of the local attractions and great restaurants. The rooms were well designed with a variety of amenities. The beds were awesome. There were many gathering places for friends and family. Definitely a place to come back to on many occasions.

Room Tip: There are many different options to suit family needs.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stoney Creek Hotel & Conference Center - Moline

Address: 101 18th Street, Moline, IL 61265
Location: United States > Illinois > Moline
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Moline
#2 Romantic Hotel in Moline
#3 Family Hotel in Moline
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Stoney Creek Hotel & Conference Center - Moline 2*
Number of rooms: 140
Official Description (provided by the hotel):
If you're traveling to the Quad Cities to visit the John Deere Pavilion, take in a concert at the I-Wireless Center, cruise on The Celebration Belle, enjoy casinos, or visit the Rock Island Arsenal, we're the place to stay! If you are visiting students at Western Illinois University or Augustana, we are just down the road. Our relaxed Northwoods theme will help make Stoney Creek your home away from home! ... more   less 
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Also Known As:
Stoney Creek Inn - Moline Hotel Moline
Stoney Creek Hotel Moline

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